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Old Swan Hotel

4.0 of 5
Swan Road, Harrogate HG1 2SR, England
Hotel amenities
Old Swan Hotel
Ranked #15 of 29 hotels in Harrogate
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546 reviews from our community

Traveller rating
    152
    185
    106
    55
    48
See reviews for
Families
56
 
Couples
292
 
Solo
13
 
Business
71
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed one night in single room only for visiting trade show (May 15th) very close to venue. Cannot comment on food or bars never used them at this hotel as used room only. That said the room was clean, comfortable, shower only, no view. Bathroom loo seat loose, as a tall guy the legroom for sitting on the throne was... More

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London
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

My room was a small single down an endless corridor but I'm sure some of the doubles are much nicer. Breakfast was very good and cooked to order served by very sweet staff... It makes a change from a chain hotel...its a bit rough around the edges but still good...

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thanks for your kind comments and we look forward to welcoming you back soon! More

Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

We are really pleased we chose the Wedgwood Room at The Old Swan for our wedding in March 2013. Everything was fantastic and ran smoothly on the day! We felt we got value for money with our wedding package. The food was fantastic - especially the sticky toffee pudding, and the grounds are lovely for photographs! We would highly recommend... More

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David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for your review I am pleased that your special day went well and that you enjoyed the Sticky Toffee pud - my personal favourite! David More

Stockport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

A lovely Hotel with an excellent location. Plenty of parking available. The staff were very friendly , the rooms were a good size and quality and the food was excellent. We had always wanted to vist Harrowgate and felt that we really did it in style.

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for 'ye olde' review! Glad you enjoyed it and hopefully we will be able to welcome you back soon. Thanks David More

Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

We were really pleased that we used the Old Swan in Harrogate for our Wedding in March 2013. The team running the wedding on the day were amazing and performed tasks outside of the agreed wedding contract to make sure that everything ran smoothly - we really couldn't fault it and would recommend others to use it. For a hotel... More

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David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for your review and for choosing the Old Swan as the venue for your wedding - congratulations! Hopefully we will see you back again before your anniversary Thanks David More

Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 May 2013

Old hotel in need of make over in bedrooms and dining room. Be aware if ask for a walk in shower that the room will be small and the shower will be standard size. Standard rooms have dated appearance. Suites are large but windows do not provide adequate ventilation. Stayed 4 nights, transferred to 2 different rooms. On both occasions... More

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See 3 more reviews by Rosemary W for Harrogate
David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for your review, I was disappointed to read that your stay was not entirely without the odd blip but I appreciate you taking a balanced, positive view on your overall experience. Many thanks David More

Worksop, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 May 2013

My husband booked the hotel in advance of a business trip to Harrogate. booking in advance didn't get a better rate, and the price we paid was ' over priced' for the room. Grand hotel in it's day, you can almost see guests from a 'bye-gone era' walking around and sitting in the lounge or restaurant. The room was a... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for your review and I apologise that it was entirely satisfactory - we do our best to try and keep the hotel looking like it should. The building has been a hotel since 1840 and all of the bedrooms are unique in terms of size and layout of bathrooms but we can usually find a comfortable solution for... More

GLASGOW
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013

This hotel offers an adequate standard very close to the centre of Harrogate. We stayed the on the night of a wedding reception which meant very little sleep as it was very noisy. I think the hotel should have advised us in advance that the wedding was taking place. Reception staff were efficient but on check out did not ask... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review
15 May 2013

Thank you for your review although I am surprised by the title, with our splendid gardens, location, history and decor we don't often get accused of 'lacking charm'. I am sorry your stay was disturbed by other guests and whilst I take your point most people these days don't need to be asked if everything was ok, especially with this... More

North Yorkshire
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

A planned visit to Harrogate's the old swan for a relaxing weekend break. The reception staff were very helpful, printing a dinner menu for us and also pricing a packed lunch. The offer of a cream tea was good value as it was inclusive to our package. Both my wife and i commented on the view of Harrogate from room... More

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See 3 more reviews by yorkshireterrier13 for Harrogate
David R, General Manager at Old Swan Hotel, responded to this review
8 May 2013

Dear reviewer, thank you for your recent review although I was concerned that your rating was lower on this visit than previous stays, please get in touch with me so we can discuss your stay, Many thanks David Ritson 01423 500055 More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 6 May 2013

My friend and I had a lovely night at this hotel. The reception staff were very nice and accommodating. On arrival we found our twin room to be a lot on the warm side. We explained this to reception and when we arrived back from our day out in Harrogate we had been moved lock stock and with no fuss... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(48)
  • Dining room(31)
  • Evening meals(27)
  • Afternoon tea(19)
  • Agatha Christie(14)
  • Dinner bed(11)
  • Car park(11)
  • Next morning(8)
  • Wedding party(7)
  • Excellent value(7)

Additional Information about Old Swan Hotel

Address: Swan Road, Harrogate HG1 2SR, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotels in Harrogate
#4 Luxury Hotels in Harrogate
#10 Family Hotels in Harrogate
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Dating back to 1840, The Old Swan Hotel is one of Harrogate’s oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and 175 FREE car parking spaces.The hotel is in the centre of Harrogate. ... more   less 
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Also Known As:
Old Swan Harrogate
Hotel Old Swan
Old Swan Hotel Harrogate, Yorkshire

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Old Swan Hotel
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