Stayed at The Old Swan last weekend for a wedding. The wedding party itself was lovely and hats off to The Old Swan (and the couple) for organising - but the hotel itself was terrible and not worthy of a visit. Prior to our stay I had emailed the hotel to request a nice modernised room. Upon arrival, a very... more

We dined at this hotel for our 30th Wedding Anniversary gift from friends and the whole evening was like something out of Fawlty Towers. The maitre'd was dithering about like a headless chicken, the young waiter was surly and unhelpful - and the older waiter seemed to be running everywhere and doing nothing. The food was 'tired' - the wine... more

Stayed here for one night. It was freezing outside but the room was like a furnace, hot hot hot. Small double bed. The smallest bathroom I've ever seen. No net curtains so people can look in to your room. The whole room looked like something from the 1970's; Old and tired. When we complained to the receptionist / manager at... more

Four Stars to not do this hotel justice - i would place this more towards 4* superior We have visited north yorks many times and love harrogate, I usually stay at the Hotel Du Vin but I can honestly say this place has the edge on it. The service and food are both outstanding and the hotel has real charm... more

I've stayed at this hotel twice - once on business and once for a wedding. If you take a single room, be warned that it'll be tiny and probably overlooking the roof tops rather than the gardens. The double room we had the second time was far nicer. You have to be careful of the charges though when booking for... more

Have just returned from a 3 day break at the Macdonald Old Swan Hotel, Harrogate. We booked it with some reservations after looking at some of the mixed reviews (although more recent reviews showed that it had improved). Macdonald's certainly have brought it up to standard since aquiring it a few years ago. (previous reviews cited rude indifferent staff, poor... more

Stayed at the Old Swan for 2 nights at the end of Feb as a birthday present from my boyfriend. The hotel was lovely. Had a room with additional seating area. Breakfast was amazing. more

A friend of ours has just got married and chose the Swan for her wedding breakfast/evening reception. All of us who attended were most impressed with the Swan's olde world charm, the lovely grounds and it's fantastic was well received the next morning. The food was simply lovely and the service was befitting of a top London hotel. I particularly... more

My husband and I stayed at the hotel for two nights and found it it to be a charming, friendly and elegant establishment. Our room was large and spacious and had an excellent view of Harrogate. The food was outstanding and we particularly liked the breakfasts. As other reviews have stated the position of the hotel is fantastic, you are... more