We only stayed one night here, but wished we'd booked for the whole weekend. The hotel is only a 10 min walk from the station, so no need to drive. We had the Windsor suite on the ground floor, so perfect for us with our 6 month old baby. The room is stunning, with a huge bathroom including ducks for... more

My wife's idea was to book me a luxury hotel stay for a couple of nights due to not having a break from work since December and the fact we are having our first child in 10 weeks time, the suprise stay was the great idea and what followed was a great disapointment to say the least. We turned up... more

Loved this hotel. The reception went out of her way to ensure our rooms were ready early (10am!) as she knew we had a wedding to attend. Gorgeous four poster bed, even in the most 'basic' room, flat screen tvs, roll top baths. And with a great breakfast included, it's good value. Recommended. more

We stayed here for 2 nights to celebrate New Year and had a fantastic break. We had no problems with paking and had an excellent greeting from the friendly lady on reception. We had a superior room on the 2nd floor which was beatifully decorated and the chilled champagne was waiting as I had arranged. It's in a great location,... more

We booked this hotel based on reviews in the Guardian, and its close proximity to the conference centre and I have to say I am still chuntering about it. The place is on the outskirts of the town, about a 10 minute walk and with limited parking facilities - still it is still well positioned and has a good restuarant... more

Stayed here while visiting friends in late October 2007. Reception was dicey - after waiting for several minutes for someone (while the bar keeper looked on but offered no help to get someone), I had to wonder throuigh the back rooms/kitchens looking for someone. Once settled in the room things were smoother. Room we had was very clean but somewhat... more

My husband booked us into the Windsor suite for our wedding anniversary, we had a wonderful stay, the reception staff were so helpful and efficient, Ann on reception deserves a special mention for going out of her way to make us feel really special.The room was so spacious, the beds very comfortable and our every need was catered for, overall... more

A very disappointing reception set the tone for a decided average stay at The Balmoral. Anna on reception was very rude and unhelpful, between her tutting, when we asked for a different room. Her style would be more akin to a matriarchal B&B in Blackpool than a Boutique Hotel. The room itself was cramped and the décor (although revamped) was... more

This hotel was a great find.The hotel was spotlessly clean.The staff were so friendly but not smothering.Always helpful and welcoming.The room was just fab.Food was excellent and well presented(especially my breakfast) I would certainly stay if i pass that way again.An added bonus of free passes to a top of the range gym and use of the swimming pool made... more