First the plus points! The hotel is in a perfect location with excellent parking facilities and is beautiful (from the outside)! On entering the hotel it is evident that it is in need of a complete refurbishment. It is tired, grubby and dated and the reception desk is so uninviting that we walked straight past without realising that it was... more

No warm welcome on arrival.Stayed 3 nights for a conference. The room was small with no bath only a wet roomand as for a view.......a brick wall! We were seated with other guests for breakfast giving a feeling of a school canteen. The one positve about this hotel is the parking. more

i booked the rooms through late rooms.com, as it was my first time in yorkshire/hrrogate i was exited about my stay there! The hotel looked like it was in private grounds on the photograph, however it was on the rad, adjacent to the stray. A good point about the hotel was the car park at the back, from the front... more

We booked this hotel through Airmiles and were very disappointed to find that we had been put in a pokey room at the back of the hotel. Why don't they give you the chance to upgrade? However, as it was only for one night we thought that it would be adequate, which it was. The bathroom had been renovated and... more

My wife and I stayed at this hotel for one night as we were visiting the Home & Gift Trade show. It is in a very good position for all the amenities of the town and has plenty of parking at the rear (which is a blessing in Harrogate). Booking in was pleasant with the recepionist very helpful. The room... more

Stayed for two nights for a conference. Staff responded to requests but a feeling that they were just doing the minimum regarding customer service. Good location for conference centre and town centre: Short incline to get to shops, Bettys etc. I was in a room overlooking the main road-lovely view but beware, the road is busy so if you are... more

I stayed here for 2 nights as part of a conference trip, with the conference being held in the hotel. As previously noted, the hotel is in a good location and had plenty of car parking at the rear. Check in was a rather dull experience, hardly 2 words from the man checking me in, no mention of breakfast or... more

We have just returned from a 2 night stay at this hotel and what an odd experience it was. On the plus side it is a well maintained building in the Montepellier quarter of Harrogate with a lovely view across The Stray. Public areas are well maintained, our room was spacious and comfortable and the bathroom adequate. Breakfast was freshly... more

booked at last minute through late rooms £40 lncluding breakfast friendly staff clean warm comfortable room good breakfast will use again more