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Hallmark Inn

3.0 of 5
Midland Road, Derby DE1 2SL, England (Formerly European Inn)
Hotel amenities
Hallmark Inn
Ranked #18 of 29 hotels in Derby
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135 reviews from our community

    Trip type
Traveller rating
    31
    63
    25
    3
    13
Date Rating
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed here for a night whilst away on business. Room was nicely proportioned and clean. Had window open and was not disturbed by outside noises. Breakfast was a buffet arrangement and was enjoyable. Would use again if the need arises

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DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Thanks for your review and the positive comments about the hotel, I do hope we can welcome you back soon. More

Belper, United Kingdom
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

As part of my business I use the Hallmark group of hotels a fair bit. This is the first time I've used the Inn at Derby. There is plenty of parking, the check in was very smooth and easy and my room easily surpassed its 3 star rating. The room was clean and comfortable. The breakfast was definitely up to... More

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See 3 more reviews by Bangkokram for Derby
DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Another great 5 star review! Thanks so much for the review I’m so pleased you enjoyed your stay with us. We are a small chain of hotel who really focus on the quality and service we deliver to our guest, we are very really proud of the team here and your comments have been passed on to them all. More

liverpool
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

not the greatest hotel for sure,but we wanted somewhere to sleep and have breakfast.did what it said on the label.we knew it was a budget hotel, but was better than that.reception was helpful and polite.rooms although basic were spotless and comfortable.yes there was only one biscuit but we only wanted one!breakfast was plentiful and hot.don,t be put off by any... More

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DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Wow what can I say 5 stars thanks for a fantastic review! I’m so pleased you had a great stay and we look forward to welcoming you back. More

leicestershire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 12 May 2013

i stayed at the Hallmark Inn during a weekend shopping trip to Derby. There is a Hallmark Hotel opposite the train station which is NOT to be confused with the Hallmark Inn. After being told by a snooty receptionist that i was at the wrong hotel, i walked round the corner and found my destination. The entrance to the hotel... More

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DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Thank you for taking the time and trouble to leave a review, we take all feedback from our guest very seriously and try to use feedback to improve future guest care. I’m sorry you tried to check into the wrong hotel, with regards to not being allowed to check into your room this was because it was quite early in... More

Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

Always a pleasure to stay here, rooms are clean, flat scrern tv, free coffee making facilties, staff are very helpful, and free wifi throughout the hotel. Just located right out side the derby train station. Highly Recommend !

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See 10 more reviews by Jackb0713 for Derby
DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

What a fantastic review thanks a million!! We are really proud of our hotel, quality of food and our team and comments like this make all the hard work worth while, hope we’ll see you again. More

Burnley, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 9 May 2013

Stayed this week and found not a lot different to last time.Doube rooms only really for one person! Only enough tea/coffee milk and one biscuit. Quite a lot of noise from surrounding roads-probably better to ask for a room overlooking car park. Breakfast could be better-fruit salad not' topped up'Sometimes hot food not topped up quickly enough.Hot buffet breakfasts are... More

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See 5 more reviews by binroaming for Derby
DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Thanks for your review, we do take all guest feedback seriously and do try to use it to improve future guest care when possible, from tomorrow we are increasing the number of biscuits, Tea & Coffee in the bedrooms. More

cork ireland
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed in the Hallmark Inn for 3 nights for a wedding There were 9 of us in 3 rooms Great size rooms with lge Double bed a single bed couch which had a pull out underneath so four could easily stay in these room We had rooms 150, 152, and 154 which looked on to the courtyard and was very... More

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Blandford Forum, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 7 May 2013

I have been a regular stayer here, and slowly watched it go in decline, over 20 times i have stayed, but this time was the last, checked in at 1pm, paid £35 last time i stopped three weeks ago it was £67. really they should stop this live feed pricing, its the same hotel room. Room 226, the bedside cabinets... More

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DCroasdale, General Manager at Hallmark Inn, responded to this review
23 May 2013

Thank you for taking the time and trouble to leave a review, I’m sorry you didn’t enjoy your stays with us; clearly we let you down in some areas. Your comments have been taken on board following your conversation with our duty manager in the morning. I do hope you will re consider and return to us in the near... More

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Spalding, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed for two nights over the weekend and was not disappointed. Room was warm and clean, as was the bathroom with over bath shower and toiletries. 32in tv with freeview, tea and coffee, hair dryer, trouser press and table with two additional chairs as well as the dressing table. Free wifi. Lift to rooms. Free car parking. Breakfast was buffet... More

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DCroasdale, General Manager at Hallmark Inn, responded to this review
2 May 2013

Wow what can I say 5 stars thanks for a fantastic review! I’m so pleased you had a great stay and we look forward to welcoming you back at Christmas. More

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Additional Information about Hallmark Inn

Also Known As:
Hallmark Hotel
Hallmark Hotel Derby
European Hotel Derby
Hallmark Inn Derby, Derbyshire
Address: Midland Road, Derby DE1 2SL, England (Formerly European Inn)
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
#9 Business Hotels in Derby
Price Range: £
Hotel Class:3 star (3*)
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Hallmark Inn
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