As a party of 5 we were delighted with the helpfullness of staff and management alike nothing was too much trouble.The rooms were spotless and comfortable.To be recommended. more

We booked a non-smoking room through the hotel's own corporate website, and yet when we arrived, they claimed to have no record of our reservation despite the printout of the confirmation email we produced. They were unable to provide a non-smoking room like we reserved, and only had a smoking room. The room (in the motel annexe) was less than... more

I have stayed at the Goddard Arms several times on business trips and have always found the rooms very comfortable, and because it's an old building no two rooms are the same which I quite like. Breakfast is always good, the only problems we ever encounter are long queues to check-in and out. We always go out for dinner so... more

I had booked rooms for 10 of us. The rooms were a good size and clean. In spite of the room information saying that the TV had a few channels extra to the usual terrestrial ones, ours only had BBC 1,2, ITV1 and Channel 4. The worst problem was the lack of hot water - there was only enough for... more

My partner and I were in Swindon for a wedding and chose the hotel on the internet. The room rate was fine, the room secluded in an annexe. There was an unusual pay at check in procedure which was a little strange. Staff were on the whole helpful, the only problem we had with it was the fact that we... more

I stayed at the Goddard Arms for several nights in January 2005 while on a business trip. Pros: - Great ivy-covered facade - Decent food in the dining room - Good maid service - Good sized single room - Plenty of hot water - Heated towel bar Cons: - First room had no heat, second room heat was uncontrollable and... more