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Holiday Inn Telford / Ironbridge

3.0 of 5
Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford / Ironbridge
Ranked #9 of 21 hotels in Telford
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231 reviews from our community

Traveller rating
    76
    80
    49
    18
    8
See reviews for
Families
67
 
Couples
48
 
Solo
11
 
Business
81
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
S E England
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

Booked in for 2 nights 10/11 May for our Reunion dinner in the Reynolds suite on Saturday evening. What a lovely experience your hotel is.We were expecting the usual bog standard accomodation with indifferent service. We couldn't have been more wrong. We were treated like royalty from start to finish . Checkin was instant,by very friendly and attentive front desk... More

Was this review helpful? Yes
ElisabethFrost, Front Office Manager at Holiday Inn Telford / Ironbridge, responded to this review
15 May 2013

Dear RogSEEngland, Thank you for taking the time to write your very kind and excellent review of our hotel. We appreciate all feedback and be assured that your lovely comments will be passed on to the whole team. I know our staff work extremely hard to ensure all guests have a great experience with us and will certainly appreciate this... More

Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Booked in for a Sunday night with wife and 3 year old and baby. Booked package including breakfast and a kids bag. Staff very friendly and helpful. Nice pool with great shallow area for kids. Dinner in restaurant was way beyond quality I would expect at a holiday inn. Very good. All round would recommend this hotel.

Was this review helpful? Yes
ElisabethFrost, Front Office Manager at Holiday Inn Telford / Ironbridge, responded to this review
15 May 2013

Dear NZ88, Many thanks for taking the time to post a review about our hotel. We do appreciate all feedback and be assured that this will get passed on to the whole team here at Telford. I was so pleased to learn that you found our staff friendly and helpful, we appreciate that travelling with children that age can be... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

A very good, well maintained hotel. Comfortable, clean with good amenities. Welcomed after a long journey and acknowledged as a platinum member with a suitable room to match. Evening was busy and some of the staff were a bit 'short' but the bar meal was very good.

Was this review helpful? Yes
ElisabethFrost, Front Office Manager at Holiday Inn Telford / Ironbridge, responded to this review
15 May 2013

Dear Kamilla T Many thanks for taking the time to review our hotel, I was very pleased to learn that you had a comfortable stay with us. Our reception team work hard to acknowledge all platinum guests and appreciate how tiring a long journey can be. I was also pleased to hear that you enjoued a bar meal in our... More

Gloucestershire
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 8 May 2013

We did not stay at the Holiday Inn, we stayed at the International Hotel which is the sister hotel next door. We had upgraded to the breakfast here for 2 days, using a deal available from the hotel next door. The breakfast staff were all friendly and we were shown to a table in the conservatory area each day. The... More

Was this review helpful? Yes
See 3 more reviews by Pete-on-7 for Telford
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
9 May 2013

Dear Pete-on-7 Thank you for taking time to post a review following your breakfast experience here at the Holiday Inn Telford and I'm really pleased that you enjoyed what we have to offer as we work hard to provide something to suit all palates and appetites! Next time you are staying at the International Hotel, don't forget to come back... More

wrexham
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

stayed at this hotel for 1 night over the bank holiday weekend and had an enjoyable stay. the service was excellent and our stay was full value for money.the spa facilities were good for the children. we also ate at the olive tree restaurant and enjoyed good quality food and good service. we will definetely return to this hotel as... More

Was this review helpful? Yes
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
9 May 2013

Dear Joanne R Thank you for taking time to post a review after your short bank holiday break with us. I know how important it is for these little breaks to go well, especially when you have little guests with you and I am glad that all went smoothly for you. As you are not too far away, I hope... More

Wokingham
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

Stayed here for one night (22nd April) for work being undertaken in the adjacent exhibition centre and had no problems. The staff were very friendly and helpful in both the restaurant and bar. Food served for lunch, in the evening and for breakfast had no complaints from our team. Room was clean and comfortable and as expected. Will be back... More

Was this review helpful? Yes
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
2 May 2013

Dear Sprinkle2 Thank you for taking time to post a review after your recent stay with us. I am pleased that you had a comfortable stay, especially after a hard day's work at the International Centre. Your kind remarks have been passed on to all the team. More

Stratford-upon-Avon, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2013

I stayed here with my 2 children for a weekend break. It is a nice hotel, with loads of free parking. The reception area was clean and smart looking but check in was a bit long winded and took a while. Our room was on the ground floor and right where the lifts are and I was a bit worried... More

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ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
2 May 2013

Dear Kristabelles I have sent you a message to ask you to let me know which room number you stayed in so that I can get straight on to the issues that you reported. I have also passed on your observations about the leisure club and thank you for drawing this to our attention. In the meantime please accept our... More

West Sussex
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

I often stay here on business. The service is brilliant, customers never go without anything they need. Luxury, great gym and swimming facilities. Restaurant and bar do great food. Good selection for breakfast.

Was this review helpful? Yes 1
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
2 May 2013

Dear Sazy70 Thank you so much for giving us "5 out of 5"! I have passed on your comments to all the team. I am pleased that you enjoy your stays with us and thank you for your loyalty which is most valued. More

Chester, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 22 April 2013

I have stayed at many, many Holiday Inns and other group members. This is quite a good one. There were a few problems at reception checking in when one member of staff couldn't be sure whether I was dinner, bed and breakfast or bed and breakfast. (He had the same problem on check out!!!) The dinner for those who have... More

Was this review helpful? Yes
See 3 more reviews by William R for Telford
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
26 April 2013

Dear William R, Thank you for your review. I'm sorry that you had delays at check in and check out, this highlighted a gap in training for one of our team with regard to your booking and this has now been addressed. Guests who are staying on a dinner, bed and breakfast package are able to choose from 4 starters... More

Barnstaple, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2013

Hotel is in good place for the exhibiton center, next door. its a big set up, and designed to serve many at one time, so dont expect a personal approach to service, food in restaurant is expensive for what is on offer. Breakfast was quite good and is buffet style, the restaurant staff are very friendly and helpful, and always... More

Was this review helpful? Yes
ElisabethFrost, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review
23 April 2013

Dear Mel890 I have corresponded directly with you concerning your stay as I was aware of the difficulties you had experienced with your car and did all that I could to assist. I was sorry to find out about the problem with the air conditioning unit as we would have been able to fix this during the stay, which would... More

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Hotel Summarization (Beta)

What travellers say

  • International Centre(6)
  • Swimming pool(6)
  • Good stay(4)

Additional Information about Holiday Inn Telford / Ironbridge

Address: Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
Phone Number:
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Telford
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Enjoying a midlands location, the Holiday Inn Telford / Ironbridge is ideally located for easy access to the M54 and Telford town centre. The Holiday Inn Telford / Ironbridge is adjacent to Telford International Centre . Telford Town Park is just a two minutes walk from the hotel where guests can enjoy free access to Wonderland. The famous Ironbridge Gorge and Museums are just a short drive from the hotel, with discounted tickets available from the hotel reception. The Wrekin is 10 minutes drive from the hotel. The Hotel has a selection of well appointed rooms including suites, all fully air-conditioned and with high speed internet access. Excellent conference and meeting facilities are available all with natural daylight. The Olive Tree Restaurant and Olive Branch bar provide the perfect setting to enjoy a quality meal or a refreshing drink. The Restaurant has a show kitchen with chef on stage! The extensive leisure club includes a large warm swimming pool, spa, sauna, gymnasium, steam room. Health and Beauty and hairdresser onsite, booking and payment details applies. ... more   less 
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Also Known As:
Holiday Inn Telford / Ironbridge Hotel Telford
Holiday Inn Telford / Ironbridge Hotel
Holiday Inn Telford Ironbridge
Holiday Inn Telford
Telford Holiday Inn
Holiday Inn Telford / Ironbridge Shropshire

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Holiday Inn Telford / Ironbridge
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