Comfortable room. Very clean. Hotel appeared to be full, but sound insulation was good. Although restaurant was busy, the breakfast was to an excellent standard. more

We just stayed for the night and the room was clean and tidy, the staff were very friendly and helpful and the breakfast the following morning was just what we needed. The hotel is well located just next to the town centre shopping malls etc but far enough back to have some peace and quiet. There is a nice sized... more

We stayed at this hotel for 4 nights so that we could go on trips to Ironbrtidge Gorge and the surrounding area. Good facilities and friendly staff. Full breakfast was included in the price of £55 per room. Having stayed at many hotels around the world, this is the first hotel where there is a bedside shelf,/cabinet on one side... more

My husband and 2 daughters (aged 2 and 5) stayed here over the bank holiday weekend (v busy!). The staff were fantastic, the room was clean and spacious (we did have a suite to get the kids in). The facilities were great and the food was lovely. The staff were working extra hard and extremely long shifts due to shortages... more

you do get what you pay for! we stayed here saturday night. We were emailed the day before to let us know that a party was being held there and the restaurant would be closed leavng us no time to make alternate arrangements. They set up a temporary restaurant in a conference room which was not appealing, but after looking... more

Me and my partner stayed in this hotel for one night staff really helpful room clean and breakfast which was included in the price was brill only downfall was the room wsa really hot and could not get much air in the room but apart from that GREAT STAY more

We stayed for 4 nights over the bank holiday period. The staff were welcoming and efficient.I had contacted the hotel after seeing the review mentioning bedbugs,they had reassured me verbally and had noted that I would like to inspect the room before check in, this happened without me having to remind them on arrival. The room was fine. We had... more

The company I work for holds lots of training courses at this hotel and I have stayed many times over the last few months. Each time Ive stayed I've been well look after. The rooms are very clean, spottless in fact. The rooms have been recently redecorated and are very spacious. The restaurant is good with lots of choice and... more

I stayed at Grays Hotel last month for a conference taking part in Telford. I have to say I hate staying away from home but Grays Hotel and their staff made be feel so very comfortable. Nothing was too much trouble! I have special dietary requirements which was not a problem, and I got a lovely meal! I was put... more