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Europa Gatwick

3.0 of 5
Balcombe Road | Maidenbower, Crawley RH10 7ZR, England
Hotel amenities
Europa Gatwick
Ranked #25 of 25 hotels in Crawley
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1,007 reviews from our community

Traveller rating
    41
    149
    213
    157
    447
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Families
202
 
Couples
408
 
Solo
57
 
Business
80
 
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 May 2013 NEW

I've been here a few times and like it more each time. The building itself is quite pretty and the atmosphere quite convivial. There are very relaxing common lounge and bar areas with high speed wifi and reasonable prices attached to reception. The rooms are hit and miss.. have had superb/ terrible water pressure , heat and tv! The beds... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 24 May 2013 NEW

Attended this week for a conference reception area looked ok and the conference room was suitable. The buffet lunch was poor. Once I walked through the corridor to the rooms I noticed the dirty smoky smell. This was as strong in my room. The bed and linen was cheap and the room was in dire need of redecoration.

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3 of 5 stars Reviewed 23 May 2013 NEW

After reading some scathing reviews on TA about this hotel, I was not looking forward to our stay here - especially as it was our wedding anniversary. I had booked via parking4less as we were off abroad early in the morning and just wanted somewhere to crash and park the car while we were gone. The room was fine, although... More

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3 of 5 stars Reviewed 22 May 2013 NEW

Clean and tidy but rather small room in the lodge. Bathroom was small and some black mould around shower not very nice. As we were only staying for one night visiting nearby family we managed. There was no bedside lamp and the furniture was pretty basic.We had left our car at friends house and walked to hotel, good job as... More

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Review collected in partnership with Easytobook.com

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3 of 5 stars Reviewed 22 May 2013 NEW

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Southampton, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
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12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

The best point about this hotelis its location. Situated just off the M23 and so close to Gatwick you can see why its a popular airporta related stop over. Having said that I stayed overnight for a two day conference. The first thing you notice is a busy car park but its big enough for the job if not a... More

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Sussex
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 May 2013 NEW

Rooms - laughable TC - Flickering and 10 years old Bathroom - old, tired, unclean, hairs in the sink Carpets - old, filthy Bed - more lumpy than custard Noise - the M23 sounds lovely all throughout the night Staff - 'Excuse me where's the cereal?'Reply'over there' Guest walks off- waiter then mutters loudly 'why don't you open your eyes'.... More

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wales,uk
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

booked this hotel as flying out early morning from gatwick airport and seemed a good rate for one nights stay and 8 days parking. Did have a bit of a problem finding the hotel but this was more to do with our sat nav than anything else. Arrived around 7.30 p.m - the car park was full and it did... More

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EuropaGatwick, Guest Relations Manager at Europa Gatwick, responded to this review
23 May 2013

Thank you for your review. We have noted all your comments and hope you will decide to stay at the Europa when next travelling via Gatwick. More

Winchester
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

I came here for one night for a business conference and the hotel served its purpose as a budget conference venue. This hotel survives on its location close to Gatwick and the deals offered for a one night stay with 7/14 days parking. These are good value compared to most car park operators but bear in mind the £5 per... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 18 May 2013 NEW

We stayed at the Europa one night before flying out of Gatwick, our first and last experience of the Britannia Hotel chain. It was cheap and we were hoping a good deal..... but we were wrong. I don't mind cheap, slightly tired hotels when it's just a bed for the night as long as they are clean, this hotel was... More

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EuropaGatwick, Guest Relations Manager at Europa Gatwick, responded to this review
20 May 2013

Thank you for your feedback. We were sorry to read you encountered problems with various aspects of your stay. The bedding issue should have been dealt with more efficiently and we are sorry this was not the case for you. More

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Hotel Summarization (Beta)

What travellers say

  • Car park(78)
  • Shuttle buses(27)
  • Parking space(26)
  • Reception staff(10)
  • Next morning(7)
  • Ground floor(6)
  • Bar area(5)
  • Very nice(5)
  • Very good(4)
  • Good value(4)

Additional Information about Europa Gatwick

Address: Balcombe Road | Maidenbower, Crawley RH10 7ZR, England
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 25 hotels in Crawley
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Europa Gatwick Crawley
Europa Hotel Gatwick
Europa Gatwick Hotel
Europa Gatwick Crawley, West Sussex

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Europa Gatwick
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