Stayed her for an overnight with parking before going on hols. Initial view was that car park was like scene from hillbilly movie, cars literally parked anywhere, difficult to find a space and was worried that car would still be there upon return in one piece! Check in was ok, food pretty dire, room not good - looks nothing like... More

Booked with my family for one night on way to Gatwick. Staff unhelpful, rooms very old and dirty. Needs closing down for total refurbish. Yes it was cheap but would recommend paying a little extra and staying some were else. Food OK , but drinks expensive. Bus on way back to hotel even crashed into a parked car in the... More

Stayed for one night before flying from Gatwick , where to start ? Spa - pool was cold , changing rooms dirty , untidy and in need of repairs and decoration in general. Rooms - old and tired , dirty , noisy , bed was the most uncomfy and creaky thing i have ever slept in Bar - expensive for... More

We have used this hotel everytime we fly from Gatwick so only stay for one night at a time, but I think it is a prefectly acceptable hotel. The parking is really cheap for two weeks and we have never had any problems. Itis easy to book coach to Gatwick. Food is reasonable. More

I booked a night at this hotel as a birthday treat for my 6 year old and her best friend. Whilst I would have happily overlooked the shabbiness of the hotel, I cannot describe my shock at the rudeness of the customer service team! We got to we paid and extra £11 per person for breakfast, In the haste of... More

Booked in advance for a night when passing through Gatwick. Bus from the airport to the door. Our room was very good and everything worked. Plenty of hot water etc. I had a winter special so it was £50 for the 2 of us, B&B plus evening meal. On arrival we were given a ticket for a free bottle of... More

Having stayed at several hotels around Gatwick before and after holidays we were dismayed to find that the Britannia Lodge runs its shuttle service on a rigid schedule, unlike the last hotel we stayed at that send a shuttle promptly for us as soon as we arrived at the airport. Thus, having arrived back at Gatwick in sub-zero temperatures at... More

We booked a Sunday night DBB deal at GBP 46. At that price, it was a good deal. The room was a little dated - but clean enough - and the meals had a canteen quality about them. A bottle of house wine was included. Very easy to get to the long term parking at Gatwick (took 10 minutes). If... More

We checked in with trepidation after reading reviews and requested not to have a Lodge room. We were given a top floor room which was very comfortable although dated. Being January it was very cold outside but we were very warm,cosy and it was clean. Downstairs the bar was inviting sitting in front of the fire and we had a... More