Upon arrival there was noone at reception desk. Finally one lady came, not well presented and uniform was not complete too. Staff generally very very unfriendly and entire stay we did not get a smile from them. In the evening called reception from my room - three times and once again there was nobody to pick up my call. All... more

My Wife and I stayed at the Copthorne Effingham Park for 1 night prior to a flight to Atlanta. We included 8 nights parking and only paid £79 in total through FHR, a bargain for the Gatwick area. This hotel was a mystery hotel where the website only lets you know the hotel after booking, but a bit of investigation... more

Really friendly and helpful staff. We decided at the last minute to stay on our way back as well and the receptionist done us a great deal on the family room, considering it was last minute in December. Just watch what they charge you for breakfast, as under 12's are half price and 2 year old's are free. They did... more

Stayed here for one night before our holiday,simply on the basis of the price of the parking!(£110.00 for 2 weeks). Its a rather odd building which appears to be based on a spanish villa.The reception staff were polite and helpful and we were given an upgraded room free of charge. The room whilst spacious with a balcony it was a... more

We literally booked this hotel on the internet at the last minute because our airport taxi booking was cancelled.Large hotel in very nice grounds.Good sized clean, comfortable room.Efficient friendly reception staff.We did not use the restaurant but had a bar snack which was fine.Our car remained in the hotel grounds while we were away.No transport problems to and from the... more

This hotel is ideal for a one night stopover before an early flight but I would not recommend it for anything other than that. It is a typical airport hotel eg functional but with zero character. The room was an upgraded room and was spacious and clean with plenty of hot water. The bathroom was dated and a little grubby.... more

stayed here for 4 nights, Was ok, stuff is nice and they have basic breakfast not so amazing but ok to keep you for few hours. Nice area in the middle of a golf park, rooms were clean. They have a nice Jim and swimming pool too. more

Got a really cheap rate online and took this hotel over onsite airport hotels. It was a bit of a false economy. Hotel is set in nice grounds. The reception area is quite nice, dated decor and carpets don't give the best impression. The room was very shabby, very dated, marked furniture and ragged carpet. Would have checked out if... more

This hotel was booked by my parents for the night before me and my boyfriend travelled to Barcelona. We didn’t really get to see the grounds properly as we arrived at about 7.30pm, by which point it was dark. The lobby is a very nice and check in was very quick. Our room was large in size with a good... more