I have stayed at the Gatwick Copthorne a couple of times and thought it excellent value, so tried to book again. Unfortunately I didn't pay close enough attention and got booked into the Copthorne Effingham instead. What a huge disappointment! There is no comparison between the hotels. The Effingham is run down and dated and in dire need of an... More

Stay here for a friend's wedding. On check in I was told I had no reservation at the hotel and was booked into their sister hotel down the road. Luckily I had email confirmation with me so they apologize for the mix up and sorted a room out. Room was dated and not very clean for a four star hotel.... More

Great prices, awesome service and very close to the airport and no noise from the planes Been here few times before and enjoyed it even more this time. Were going on a 2 week vacation and had to wake up at 4.00am with 2 kids to get ready. Received wake up call in time and taxi arrived as ordered. At... More

Stayed 2 nights here at begining and end of a holiday. Booked with 1 weeks parking on a "secret deals" type package through Holiday Extras,as my usual hotel/park package for Gatwick wasn't available. But the hotel blurb looked inviting, a luxury hotel with superb restaurant offering a la carte english dining, choice of bars set in park land, attached golf... More

Stayed here as part of a park & fly deal with APH. Far enough from Gatwick to not have noise problems & close enough to APH for a quick & easy transfer. Food in the restaurant was excellent, and even better with 50% off if you have a Taste Card! Apart from the tired carpet in our room, nothing negative... More

A beautiful hotel in gorgeous surroundings. I would never have known such an idyllic location existed so close to Gatwick. The staff were amazingly helpful and friendly, my sleep was undisturbed and the room actually had a full size bathtub I could lie down in, not crouch in like most hotel rooms. The water pressure was very good as well.... More

We arrived at the hotel after a four hour drive, was very impressed with the reception, but not happy that I had to knock on the door to find staff for reception after standing there for nearly ten mins. Was greeted by a very rude grumpy guy was given the keys to our room well what can I say, I've... More

Stayed for 1 night as was cheap to include airport parking. Hotel is in desperate need of attention. Reception is lovely but once you get past that its awful. Our room had damp and mould all over the walls and ceiling, wallpaper peeling off the walls, lights broken, smashed taps and tiles in the bathroom. When my boyfriend complained he... More

Given likely constraints, this was a very good stay. We got sent here by the airline who had canceled our evening flight and rebooked us on the morning one. Trip from Gatwick is 40 minutes long, still picturesque, and it buys you quiet - planes and cars are out of ear. We did expect penny-pinching, since the airline had probably... More