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Gatwick Worth Hotel


Hotel class 3.0 of 5
Crabbet Park, Turners Hill Road, Worth, Crawley RH10 4ST, England
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Reviews you can trust

50% Recommend
3.0 of 5 stars 158 reviews
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By trip type
All (158)
[ Date ] [ Rating ]
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4 of 5 stars
hull
11 Nov 2009 | Trip type: Couples

Perfectly adequate hotel. rooms are nice and big, well ours have been on our two visits, we were even upgraded to the honeymoon suite on our first one as we were flying off to greece to get married. Food is good and staff very friendly more

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4 of 5 stars
Dorset
8 Nov 2009 | Trip type: Couples

I thought I would write a review for this hotel, as there seem to have been so many negative reviews recently. I have to say that my husband and I have used this hotel on several occasions and have had no reaon for complaint at all. Whilst obviously not a 5 star hotel it certainly has ticked all the boxes... more

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3 of 5 stars
Midlands England
7 Nov 2009 | Trip type: Family

The rooms were in need of freshening up but nevertheless were comfortable and clean. The bar snacks were very good value. Transport to the airport was very good, return was a 40 minute wait but we were told this when we phoned for the pick up. Car was ready for us on arrival and was unmarked with 4 miles on... more

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1 of 5 stars
great yarmouth
29 Oct 2009 | Trip type: Friends getaway

what a discusting place to stay,cobwebs everywhere,carpets wornout and threadbare, dispite all this cos we were staying only over night thought we would make the best of it. but on our transfer home it was a absolute nightmare.completely messed up our transfers,some people we spoke to were waiting over an hour to be picked up,when we finally got our taxi... more

Management response from
Rahim Sarangi, General Manager

Thank you for your comments, as I am sure you have received our response to your complaint in the post. Just to clarify the points mentioned, we provided a taxi for your party and some others at our expense from an external company as our buses were full at the time of your call. There was confusion between the taxi...

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1 of 5 stars
cardiff
29 Oct 2009 | Trip type: Couples

We have stayed three times this year,in january the first time we were had no complants except that when we returned ,our car we were told was around the back car park it took us ten minutes to find on a pitch black night. The next time we stayed was in july when we returned we were dissapointed to find... more

Management response from
Rahim Sarangi, General Manager

Thank you for your comments, apologies for the inconvenience you had on your return finding a problem with your bonnet sensor. Regarding this our car park drivers have not made any notes of seeing the light on while moving your vehicle. The only reason our drivers would open the bonnet is if the battery if flat when moving your car...

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3 of 5 stars
leicestershire
26 Oct 2009 | Trip type: Couples
2/2 found this review helpful

We paid £80 for 15 days parking and a one night stay for two people. the room we stayed in was very large and had a seperate room with tv and sofa!! Decor is old but this did not matter to us at all as we only wanted a bed for an early start in the morning before the flight.... more

Management response from
Rahim Sarangi, General Manager

Thank you very much for your comments. We are glad you had an enjoyable stay and we are looking forward to welcoming you back to our hotel in the future. Especially once we have had our refurbishment. Kind Regards Rahim Sarangi General Manager

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1 of 5 stars
jordan10jordan10
25 Oct 2009 | Trip type: Family

All was good,stayed the night,then left car for 15 days.on return to collect car,it had clocked 11 miles???? apparently from being moved from front of car park to the rear,and had been reversed into a post with damage to bumper!! but because the hotel get you to sign a form to take responsibility if any damage is caused,its not there... more

Management response from
Rahim Sarangi, General Manager

Sorry for the delay in getting back to you, as we do have to investigate all complaints of this nature. As we have already spoken to the phone, I would like to confirm that a letter is on its way to you. As I did mention after a full investigation the damage has not been caused by one of our...

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1 of 5 stars
Oxford, United Kingdom
18 Oct 2009 | Trip type: Family
1/1 found this review helpful

We stayed her the night before we flew off to The Algarve.....what a mistake! When we arrived to check in we had to wait for the receptionist to come off the phone, even though there were two other people there behind the desk, neither acknowledged we were there. We had book 2 rooms, 1 double & 1 twin, after being... more

Management response from
Rahim Sarangi, General MAnager

In regard to your comments, I would like to say I have spoken to staff on duty at your time of arrival and would like to apologise on their behalf. If you had requested a room down stairs with your other room booking or something closer to the reception our staff would have been more than happy to find you...

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2 of 5 stars
Rushden
13 Oct 2009 | Trip type: Couples
1/1 found this review helpful

When we arrived receptionist was on the phone and kept her back to us the entire time - just a wave to acknowledge she knew we were there would have been nice. Room was freezing cold - radiator didn't work. Thank goodness for a hot shower. No remote for tv and couldn't adjust volume from tv so couldn't watch. Bar... more

Management response from
Rahim Sarangi, General Manager

In regard to your comments, I would like to say I have spoken to staff on duty at your time of arrival and would like to apologise on their behalf. We have experienced a couple of issues this winter with blocked pipes to some radiators, if you had mentioned the coldness of the room on check in our staff would...

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3 of 5 stars
hertfordshire
6 Oct 2009 | Trip type: Couples
1/1 found this review helpful

this hotel is quite basic. but seriously it is one of the most reasonably priced hotels at gatwick. it is very convenient, the rooms are clean and comfortable although they could do with a lick of paint. the location is a actually really good because although you are 10 mins from gatwick it is quiet at night and the transfer... more

Management response from
Rahim Sarangi, General Manager

Thank you very much for your comments. We are glad you had an enjoyable stay and we are looking forward to welcoming you back to our hotel in the future. Especially once we have had our refurbishment. Kind Regards Rahim Sarangi General Manager

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Gatwick Worth Hotel Also Known As

  • Hotel Gatwick Worth
  • Gatwick Worth Crawley
Address: Crabbet Park, Turners Hill Road, Worth, Crawley RH10 4ST, England