Stayed night only and parked for 8 days, the location is ok but the room was adequate rather than nice. Shower was poor, i can't see how it gets 4 stars. The shower in my 2 star in Greece was much better and the room was just as comfortable. The worst thing of all was the shuttle to the airport,... more

my family and i stayed at the hotel the night before our holiday, we arrived late so went straight to bed and were up nice and early to catch the 6.35am shuttle bus to the airport. the room was clean and tidy (except for stains on the carpet). My children also liked the duck pond next to the shuttle/bus stop.... more

We went here about 15 years ago and it was a lovely hotel, however we used it a few years ago for a hotel -stopover the night before going on hiliday and it really let itself down. The room allocated to us was dark and dreary the tv was extremly old and the bed linen was horrible. Also in the... more

This is my second stay at the Copthorne London Gatwick and although it's better than the first, it may be because I got upgraded to a "Club" room in the other building. It's more modern than the old building and the rooms have been refurbished, but it's not as nice as a larger chain hotel. Everything in the room is... more

I saw lots of good reviews on this hotel. After being given a door key that didn't work for the building I was put in and having to go back to the reception dragging my suitcase!! I ended up walking down long dull corridors to find my room. It was ok but some surfaces were not clean which automatically makes... more

Just back from 2 night business stay. Hotel is mainly tired and dated. Club bedroom was a throwback to the 70s with chintz wallpaper and curtains, dralon armchairs, mahogany stained Dado rails etc. Lots of dark stained wood in the hotel. I think some of the rooms have been re-furbed so recommend asking for one of those. Ate in Brasserie... more

We booked this hotel through booking.com for a one night indulgence package as a stopover for our return flight to Canada for a very good price. I fail to see how anyone could be disappointed with this hotel. Upon check in we were automatically upgraded to a king club room, with large jacuzzi tub. Dinner was fantastic, and the breakfast... more

Following our stay in February prior to going to USA I must say we were very disappointed with this hotel, some rooms are quite dated and the club lounge very small but following a complaint we made on our return the situation was resolved by the Area Manager. Thank you! more

We got a great deal for 15 days parking and a room at this hotel. The staff were great, reception area and bar is lovely too. However our room was past it's best. It was hot, smelt like it used to be a smoking room and they hadn't managed to get the stink out and there was chocolate all over... more