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Copthorne London Gatwick

Copthorne London Gatwick
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 80 reviews
80 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
21
3.0 of 5 stars
10
2.0 of 5 stars
21
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#19 of 26 hotels in Crawley
Description: Charming Hotel, incorporating an original 16th-century farmhouse, set in 100 acres in Sussex.
  • Address
    Copthorne Way
    Copthorne
    Crawley RH10 3PG
    England
Check Rates: £76 $149 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 79 traveller reviews
  • What to Expect:
    • 3 based on 61 reviews Rooms
    • 3 based on 59 reviews Service
    • 3 based on 60 reviews Value
    • 3 based on 61 reviews Cleanliness
    • 4 based on 11 reviews Pool
  • Recommended For:
    • 30% based on 67 reviews Older Travellers
    • 20% based on 67 reviews An Amazing Honeymoon
    • 20% based on 67 reviews Families with Teenagers
    • 20% based on 67 reviews Young Singles
    • 20% based on 67 reviews Families with Small Children

Reviews of Copthorne London Gatwick

( 11-20 of 80 )
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2 of 5 stars
Southern CA
29 Feb 2008

The room was terribly run down (furniture was worn and scratched and just crappy) and so small and cramped we had to stack our luggage in the corner (international travel so we had three larger cases) and two people could not pass each other at the foot of the bed it was so close to the wall. There was maybe... more

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2 of 5 stars
W Sussex
29 Feb 2008

Needs serious refurbishment, but the price is right. However had to use the room phone to call a Mobile, as I had no signal on my phone. On phone 10minutes, I was charged over £28.00. They would accept no complaint--hotel policy. I felt Ripped off, and left with a bad taste. Go somewhere else, there are so many better place... more

21 Feb 2008

Stayed here approx. 20 years ago and the decor is exactly the same as it was then - but now it is tired in places and in need of a refurb/re-design. This hotel is fine for a pre-flight departure, as the location is ideal to reach the airport. We had a standard double room in the old part of the... more

11 Feb 2008

Stayed here recently on one of their Weekend Breaks. We initially booked a King Club Room, but decided to upgrade to one of their 3 'Presidential Suites'. Since our previous stay, you now have to pay £5 to park overnight, even as a residential guest - which I think is an absolute cheek! Check in was prompt and polite and... more

20 Jan 2008

Booked through a long stay car park company on a park / stay deal , staying overnight at hotel and parking car in companys own car park about a mile down the road for £89 including a weeks parking and shuttle buses. Found hotel to be welcoming, clean and comfortable and generally of a good standard. The Hotel is a... more

9 Jan 2008
1/1 found this review helpful

I cannot believe that this hotel comes so far down the list of hotels in Gatwick as its our favourite to stay in pre flight and we are always dissapointed if we cannot get in here. I guess this is the reason for writing this review. Yes the place is not 21st century chic but this is part of its... more

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2 of 5 stars
aldershot
26 Nov 2007

We stayed here for a dinner dance run by our social club and the event, meal and venue were really good although they need to organise somewhere else for the smokers to stand other than just outside the door. The room and the bathroom were ok, but smelled of old smoke which was vaguely nasty. Otherwise it was clean, pleasant... more

Management response from
Copthorne_Manager, General Manager

The hotel sincerely apologises for the poor service levels that you received that morning. We had some staff sickness and unfortunately could not get replacements in time for this event. We have increased the number of chefs on the morning shift and the last few weekends have run smoothly. Thank you for taking the time to write your review, we...

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4 of 5 stars
East Texas
20 Nov 2007
0/1 found this review helpful

Charming hotel that also has plenty of function. Old English grounds and outer facade, yet maintains modern rooms and conveniences such as: TV with clock, High speed internet (xtra fee, but fast), room service, quality bathroom and spacious room. Bus transportation on regular schedule to/from Gatwick airport (2.50 pounds each way). My stay was for a 2 night business trip... more

5 Nov 2007
0/1 found this review helpful

Stayed at this hotel for a one night 'stay and fly' package. The hotel room was undoubtabley one of the most run down I ever stayed in. Smelt of smoke, dirty bathrom and very cramped - also took a good 5 minute walk to get to the lobby! The general impression was that this room was in need of a... more

Management response from
Copthorne_Manager, General Manager

We are sorry to hear that your stay at the Copthorne Hotel London Gatwick was disappointing due to the condition of the room that you stayed in. We appreciate that a small number of our rooms are dated and we have a comprehensive program in place to improve standards which this is now the hotel’s priority. Thank you for taking...

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3 of 5 stars
High Wycombe, United Kingdom
11 Oct 2007
1/1 found this review helpful

Have stayed previously booking through Holiday Extras but booked direct this time and got a room in the Club area which was nicer and has internet access and coffee/tea machine in a small lounge. Reception ok and room was fine but tired, we ate in the bar as the restaurants seemed expensive - basic pub meals but tasty. Grounds are... more

Reviews of Copthorne London Gatwick

( 11-20 of 80 )
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Copthorne London Gatwick Address

Copthorne Way | Copthorne, Crawley RH10 3PG, England