This is a great hotel which stands out in Crawley, i would rate it a 4 star with great customer service. Cost of using the internet and laundry are very high however standard for hotels. Crawley as a location could do with some improvement, it is close to Gatwick and the train station is literally out the hotels side door,... more

I reviewed this hotel in March, and was so pleased with my choice I said I would be back and this promise we kept! It is a perfect overnight stay, we used the free 15 days Airparks option as before. A great place to stay if you want cleanliness, comfortable beds and efficient staff before you holiday. I have tried... more

we arrived from corfu to gatwick at 5pm killed a few hours then went to the hotel at 9am shattered hoping to check in early . The receptionist was great giving us a room straight away upon entering it was 4 star plus and check out next morning was very quick. when i go on holiday again from gatwick i... more

The Arora is a great hotel if staying overnight for an early flight. I've stayed at the hotel twice before and I am staying there next week before I fly to Vegas with a group of friends. The sports bar in the hotel is reasonably priced and also the bar meals are very good. Great price on car parking and... more

Every time I fly out of Gatwick it seems to get worse. Ridiculously early departures, nasty security staff, pointless rules, absurd queues. And now there's no shuttle between terminals (don't you love the phrase "courtesy bus"? what exactly is courteous about them?) The last few times I've been forced to book an overnight stay just for the privilege of using... more

No issues what-so-ever with booking? Excellent value if you can get a good deal on a 'Park & Stay' My wife 'lost' our car park ticket at the airport on the way out to our holiday, we contacted the reception at Arora, who said it would not be an issue on our return - and this was the case, no... more

This is an impresive hotel. The public areas and bedrooms impressive and well thought out. Rooms are large and the bathrooms spacious. What does let this hotel down however is its reception staff. On check in my reservation was incorrect and when I pointed out the error to the receptionist she just shrugged and said I must have entered the... more

I booked the hotel for the good value park and ride service to Gatwick airport. We arrived parked the car and checked in but were due to say on our return from holiday a week later. As the shuttle was full a taxi was called and we were taken to the airport at no additional charge. When we got to... more

We stayed at the Arora either side of our package holiday. On both occasions the hotel was clean, comfortable and in very good condition. Booking the room through the Saga website gave an extra 5% off normal Holiday Extras prices, so we paid £75.60 for the room for each night. The comfort, standard and quietness of the room plus the... more