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All 25 Crawley hotels »

Ibis London Gatwick Airport

2.0 of 5
London Rd | County Oak, Crawley RH10 9GY, England
Hotel amenities
Ranked #14 of 25 hotels in Crawley
4.0 of 5 stars 441 Reviews
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441 reviews from our community

What travellers say about this hotel
  • Shuttle buses(17)
  • Good value(15)
  • Car park(8)
  • Early morning flight(6)
  • Clean and comfortable(6)
  • Reception staff(5)
  • Not sure(4)
  • Overnight stay(3)
Traveller rating
    97
    200
    92
    38
    14
Only show reviews for Family (67) | Couples (169) | Business (58)
Date Rating
molesKent_UK
Kent, UK
Contributor
13 reviews
16 helpful votes
4 of 5 stars Reviewed 20 February 2012 NEW

We stayed in the Ibis the night prior to travelling in December, as our flight was at 09.40hrs next morning. There was a smooth check-in at reception with friendly staff. The room was good and clean, with tea/coffee facilities, en-suite, and TV. We had been dropped off by family, so had no car, therefore we ate in the hotel restaurant.... More

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Katifer_5
Solihull, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 15 February 2012 NEW

I stayed here for one night before flying from Gatwick. It was a nice little room, the bathroom was really nice, and a great shower! Although it was cold in the room, I put the heating on but it never properly warmed up considering it was a small room. Bed was very hard. But it did the job for a... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them when possible. Kind regards, Damien LERCHUNDI General Manager More

propofol
Posted by an Accorhotels.com traveller
West Mids
1 review
4 of 5 stars Reviewed 14 February 2012 NEW

We stayed at the Ibis for one night prior to flying from Gatwick. The staff were very helpful, friendly and accommodating. Our room was clean tidy and all that we wanted prior to flying on holiday. They arranged a taxi for us to get to the airport and I left my car at the hotel during our trip. Although I... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis London Gatwick Airport very soon. Kind regards, Damien LERCHUNDI General Manager More

SJW1979
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 13 February 2012

Perfectly adequate hotel accommodation and pleasant, efficient check-in/out. £75 bought us the room and parking for a week in the onsite multistorey car park (no need to hand your keys in). Ibis transfer to the airport was £3/person and the bus return from the airport was £3.20/person. On our return we phoned the hotel to get the minibus to collect... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Ibis London Gatwick Airport. Kind regards, Damien LERCHUNDI General Manager More

Lawriesj
Forfar, United Kingdom
Contributor
13 reviews
12 helpful votes
5 of 5 stars Reviewed 13 February 2012

The hotel is warm clean and easy to get to. The staff were friendly and helpful. More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Ibis London Gatwick Airport. Kind regards, Damien LERCHUNDI General Manager More

Suzy52
London, UK
Senior Reviewer
10 reviews
14 helpful votes
3 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

I choose this hotel over the others due to it's price - £39.90 which is a bargain as I would only be there for 6 hours. I used the airport's hotel bus to get to the Ibis - 20 mins ride via other hotels which is £3.20. Check in was swift so within 5 mins, I was in my room... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed when possible. I hope we can welcome you back to the Ibis London Gatwick Airport very soon. Kind regards, Damien LERCHUNDI General Manager More

Posted by an Accorhotels.com traveller
Olney, United Kingdom
4 of 5 stars Reviewed 12 February 2012

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

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Posted by an Accorhotels.com traveller
Amersfoort, The Netherlands
2 of 5 stars Reviewed 10 February 2012

Was this review helpful? Yes
Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

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bilsbok
Posted by an Accorhotels.com traveller
buckinghamshire, England
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Was this review helpful? Yes
Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

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nayster
London, United Kingdom
Contributor
19 reviews
6 helpful votes
4 of 5 stars Reviewed 7 February 2012

we stayed for one night between flights. good: 5 minutes drive from gatwick, friendly and welcoming staff, clean and inviting entrance and foyer, quick check in, comfy firm bed, good size room, storage shelves and hanging space, big window in room, basic but suitable bathroom/shower, tea/coffee and tv in room, great breakky (at £7.50 charge) all the usual suspects and... More

Was this review helpful? Yes
Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
16 February 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Damien LERCHUNDI General Manager More

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Ibis London Gatwick Airport Also Known As

  • Ibis Hotel Crawley
  • Accor London Gatwick Airport
Address: London Rd | County Oak, Crawley RH10 9GY, England

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Ibis London Gatwick Airport
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