I live in US, love England and needed a break from my busy life, so I spent 3 days in London and 4 nights at the Alexander House - it was just what I needed! Everyone at the hotel - especially Keith and Brian - were incredibly helpful and gracious. As an interior designer myself, I was most impressed by... more

This is a lovely, friendly well run hotel with excellent accomodation, food and facilities. Our daughter recently got married here and thanks to everyone at the hotel, enjoyed a perfect day. Thanks to Katie, the wedding organiser, everything went to plan. Kirk, the chef, helped us plan and choose the wedding breakfast. All the staff were friendly and helpful. The... more

i had the pleasure of staying 2 nights for a wedding event. the hotel, surroundings, colleagues were all superb. this hotel is by far 4 star if not more. the attention to detail was excellent and the spa was truly stunning. the comment on here suggesting it was 'poor; is madness - clearly they didnt stay in the same hotel!... more

What a beautiful Hotel ....but it could have been a disaster. I arrived on a warm, not hot day, and was shown to my room 'Windsor'. The room itself was excellent except that it was right next to a huge ventilation/extraction unit from the Kitchens and the noise was very loud, and it made you feel like you were on... more

I stayed here as a last minute thing whilst attending a wedding! Although I didn't get a chance to experience the spa the whole place looks amazing. The staff are brilliant and treat you like royalty. You get a very homely feeling in the hotel which is nice for a change. Our room wasn't brilliant, due to its size and... more

With the imminent arrival of our first child and flying out of the question, my husband and I decided to book ourselves in for a mid-week spa break to relax and unwind before, lets face it, all hell breaks loose. We chose Alexander House as a few years previous we had been lucky enough to get married there and it... more

I cannot recommend this hotel highly enough. We stayed just one night as a special treat and loved every minute. The staff were all friendly and made you feel welcome. The rooms were lovely and the free bath products from the Utopia spa range smelt gorgeous. Make sure you use the spa facilities when you stay- they are free for... more

on arrival all seemed well and good, then we ordered something to eat, i wont go into detail but this turned into an ordeal to say the least, pls save your money and leave this place well alone, it harks back to the dark days of hotels in the 70's... rooms-v hot, little ventilation staff-untrained spa-great food-prefab to sum up,... more

This is the second time my wife and I have stayed at this hotel. The first time was fantastic, but the second time was even better, if that is possible. All the staff were excellent, espeicially the concierge and the head waiter ( I think he was New Zealander or Australian ), who were on duty that day, 26th May... more