Phillip at the front desk and the other hotel staff were wonderful! Though the hotel has seen its better days, the staff tries to make up for this. They were always pleasant and willing to have a chat about local and international events. The room was clean and quiet most of the time. Weekend party goers to local bars were... more

Needed to stay in the centre of Bolton, and this hotel offered the most ideal location. Looked promising when entering the reception area, large and spacious, but upon climbing the stairs to my second floor room, it was apparent the hotel was in need of a refurbishment. The room itself was basic and seemed fairly clean, with a large bathroom.... more

Stayed earlier in year with friends and was great, However December was dire, wallpaper peeling bedding stained no heating shower did not work staff very unhelpful. Just to mention a few points, I believe Manager has left!! was so bad we just did not stay and went to Holiday Inn just around corner a lot more expensive but at least... more

It is many years since I last stayed here and how it has changed. The Foyer is a fine example of Art Deco design but once you get beyond this it goes down hill very quickly. The room I had was a single room, about 6 ft square,with what could only be discribed as a stained army blanket on the... more

It was my mistake choosing this hotel. it's expensive but poor service. The staff are not all polite and patient and being helpful. The bedding is not very clean and the kettle is rusty. Anyway the old man at the reception is the good one. more

This is a very traditional British hotel in the heart of Bolton. Very handy for shops, restaurants and pubs but also very noisy at night. Our friends were in a room above the main street and could hear every word spoken by the people queuing at the cashpoint at 1am. The place was reasonably clean but so, so shabby. The... more

We attended a wedding at this Hotel. The rooms are very basic and could do with an overhaul, so could the function room! The service was very poor, slow, staff not a bit friendly, very young girls waiting on tables who have no customer care experience, just a couldnt care less attitude!The meal was very basic, frozen vegetables and the... more