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Holiday Inn


Hotel class 3.0 of 5
1 Higher Bridge Street, Bolton BL1 2EW, England
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Reviews you can trust

56% Do not recommend
3.0 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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3 of 5 stars
Gloucester
22 Oct 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Very tired chain offering. Room (mine was on the 4th floor) small, even by UK standards, large cracks in the walls around the window and the AC extremely noisy.Good location but that's about it. Underground car park is extremely cramped. Buffet breakfast okay but hte eggs were about to hatch due to being under the lamps so long! Internet connection... more

Management response from
Dieter Koch, Manager

Thank you for taking the time to write a review following your stay at the Hotel. We are in the process of refurbishing our 4th floor bedrooms and have noted your comments. The Hotel has two car parks available to guests one underground as you mention and one outside to the right of the Hotel entrance. The comments you made...

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3 of 5 stars
Faithsangel
11 Oct 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I stayed here for work and thought the location was fantastic. The fact it had a gym and swimming pool was a plus for me too. I only use the gym, which is tiny - but good enough for a decent workout. My biggest issue was the fact my room was dirty - I found hairs on the bathroom floor,... more

Management response from
Dieter Koch, Manager

Thank you for your comments following your recent stay with us. I have noted all your comments and have passed them to the relevant departments for action but if you would like to discuss the matter further with me please contact me at gm.hibolton@qmh-hotels.com. Regards, Dieter Koch General Manager

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4 of 5 stars
Manchester
24 Sep 2009 | Trip type: Friends getaway
1/1 found this review helpful

I have stayed in this hotel a couple of times and attended 2 weddings here. Friends have been married there on recommendation and were more than pleased with the whole experience. On dealings with Mrs Jones (wedding & events co-ordinator) they have been very happy with her helpfulness, professional guidance and suggestions as well as the personal care an attention... more

Management response from
Dieter Koch, Manager

I was very pleased to learn from your comments that you have enjoyed both your stays with us. It was also pleasing to learn that both weddings you attended went well and that in each case your friends felt able to recommend us to others. I would like to thank you for taking the time to write. Regards Dieter Koch...

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2 of 5 stars
Manchester
3 Sep 2009 | Trip type: Couples
2/3 found this review helpful

Where do I start We arranged to hold our wedding breakfast and evening reception here. It has by far the nicest room, but there are more negatives than positives for this venue, Like, lack of parking, dated main hotel and public area, the restaurant is like eating at a train station with a tanoy asking people to move cars, blocking... more

Management response from
Dieter Koch, Manager

We have read your comments with interest and are currently consulting with Tripadvisor regarding the content. Regards Dieter Koch General Manager

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3 of 5 stars
Aberdeen, Scotland
12 Aug 2009 | Trip type: Solo travel
2/2 found this review helpful

Stayed for four nights while on a short break. I found the hotel clean and the staff very helpful. My room was of a good size - the only downside was poor TV reception in the room. The hotel has two car parks, one at the side and one under the hotel - neither are huge but i managed to... more

Management response from
Dieter Koch, Manager

Thank you for taking the time to write your review following your stay with us here at the Holiday Inn Bolton Centre. I was pleased to learn that your stay went well overall. I hope to welcome you back to the Hotel in the near future. Regards Dieter Koch General Manager

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3 of 5 stars
Gloucestershire
4 Aug 2009 | Trip type: Family
2/2 found this review helpful

Just returned from the Holiday Inn at Bolton centre. To be honest, coming from this part of the world myself, my expectations were not high and having read the reviews for the Packhorse, this was the only real choice for me. We were greeted by a friendly and helpful receptionist who even changed our room from the fourth to the... more

Management response from
Dieter Koch, Manager

Thank you for your comments following your stay with us at the Holiday Inn Bolton Centre. I was pleased to learn that you were please with the service you received. However I have passed your comments on to our Head Chef to investigate. I would like to assure you that all comments are acted upon and used to improve the...

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2 of 5 stars
Manchester
2 Aug 2009 | Trip type: Couples
1/1 found this review helpful

The Holiday inn is in a good location close to town centre shops\bars. When we arrived our room was unavailable. One hour thirty mins later than our check in time our room was STILL not ready when askin for a discount for the inconvience we was laughed at by the receptionist at this point there was allready 3 people at... more

Management response from
Dieter Koch, Manager

Thank you for your comments following your stay at the Holiday Inn Bolton Centre. I have noted all your comments and have passed them to the relevant departments. If you would like to discuss matters further please do not hesitate to contact me on hibolton@qmh-hotels.com. Hope to welcome you back in the future. Regards Dieter Koch General Manager

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3 of 5 stars
London, United Kingdom
16 Jul 2009 | Trip type: Business, Solo travel

The Holiday Inn in central Bolton was suprisingly good!. I drove to the hotel and found they had free secure underground parking - I nice start. At reception I was quickly checked in, the staff were friendly and explained the hotel amenities etc ( it has very nice onsite pool and gym etc). The room had a decent bed, mini... more

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2 of 5 stars
cleethorpes
14 Jul 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

i stayed here while my mother was in hospital having an operation.the good points are the central location and the attitude of some but not all the staff some of whom are polite friendly and willing to correct errors. i arrived at 8.15 one evening and was not offered an upgrade or extras even though i am a platinum club... more

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3 of 5 stars
Ramsey, Isle of Man
27 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Holiday Inns' are the hotel/motel equivilent of a McDonalds, in that no matter where you are in the world, at least you know what you'll be getting. They are without doubt overpriced (my room for one night was sixty-eight pounds), which I dare say is down to them being used by a large number of business travellers on expense accounts.... more

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Holiday Inn Also Known As

  • Holiday Inn Bolton
  • Bolton Holiday Inn
Address: 1 Higher Bridge Street, Bolton BL1 2EW, England
Bolton hotels Holiday Inn
3.0/5.0
47