I last stayed at this hotel a few years back over Valentines Day and remember it for it's great location and not much else. Well not much else has changed since. The location and surroundings are still beautiful, but the hotel is in much need of a facelift. The room was adequate, but having to take the keycard back to... more

We were not sure what to expect after reading the previous reveiws on this site however we were pleasantly suprised and thouroughly enjoyed our stay. Yes some of the carpets in public areas are a bit worn and it does need a small amount of money spending to refurbish some minor areas to a higher standard. Our room was lovely... more

Its really hard to describe this hotel - a mix between a health spa, a business hotel ala holiday in and a tudor village. Its location is fantastic, and it has all the facilties to be a 5 star property, if was just given a little investment. Its a three star, and a well priced one at that, and I... more

My partner and I booked this hotel through accorhotels and added in the comments section that we wanted a room beside the rest of our party who were booking also. When we checked in we found the reception area extremely busy, phones ringing, people standing around waiting to be checked in and one person trying to do all this. The... more

We got married in the hotel 2 years ago and decided to return for our anniversary. The staff where very helpful. The hotel itself needs some attention as the carpets where very worn in places and the decoration old, The room itself was ok. The bed was uncompfy and they havent upgraded to duvets - old stratchy sheets and blanklets... more

I was a bit dubious about my booking after reading the reviews on this site. Yes, there are some areas of the hotel that need a refurbishment (mainly the corridors) but overall it was a very good trip. On arriving at the hotel we were given an upgrade (Room 73). The room was large with a decent size bathroom, a... more

decided to pay a visit to this place today.(19.4.09)firstly its probably the worst sign posted place on earth.i only live in preston approx 40mins away but it took me well over an hour to find it.when i eventually arrived there it was like a ghost town,there was barely a dozen people there.hardly surprising i wonder if other perspective visitors got... more

Do not if you can help it stay here.... I have no idea how they got 4 stars this is a 2/3 star hotel. If never ceases to amaze me how a website can look so different to reality. Mercure should take a good look at this place a reconsider putting their name to it. The hotel is sitauted on... more

This is the third time I have stayed at this hotel. I would have to say I am really disappointed that the hotel is being allowed to get so run down. On previous stays we have enjoyed meals at the onsite restaurants and the “Last Drop Inn”. On this occasion, the Inn was closed – no staff could explain this.... more