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Mercure Milton Keynes Abbey Hill

The Approach, Monks Way, Two Mile Ash, Milton Keynes MK8 8LY, England (Formerly Abbey Hill Hotel)
Hotel amenities
Mercure Milton Keynes Abbey Hill
Ranked #2 of 35 hotels in Milton Keynes
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51 reviews from our community

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Traveller rating
    26
    17
    5
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Date Rating
Milton Keynes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Took my dad for fathers day - We cooked our meat on a Volcanic Rock We found the whole experience very nice, It was relaxing and we was not rushed. Nice friendly staff. The food was of a high quality, the children's food has generous portions. Lovely spacious surroundings with outside area, nice clean toilets. The negatives were that the... More

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See 3 more reviews by Teresatop for Milton Keynes
Henley-on-Thames, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 June 2013

We stayed at the hotel with some friends Bank Holiday Weekend in May, on arrival we found the hotel modern and very clean. The decor was very up-to-date and fresh. We were told that our rooms would be ready at 2pm so we sat in the bar and waited, drinks were expensive. We went to the desk at 2pm and... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Tom and Alex, Thank you for your comments and review, I was happy to read that you did have an enjoyable stay after the initial issues you faced on checking in to your room, please accept my sincere apology for this experience. We are just finalising a complete refurbishment of our hotel and due to this we were experiencing... More

Billingham, England, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 31 May 2013 via mobile

Booked online with no problems. Staff were warm and efficient. The hotel was fresh & modern. Room was spacious & spotless. Initially finding the room was a little problematic as the signage was poor but the courteous staff were quick to help. The buffet breakfast was of good quality.

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Steven, Thank you very much for your comments and review. I was delighted to read that you enjoyed your stay and found our breakfast to a high standard. We are just putting the final touches on a complete refurbishment of the hotel I will look into the signage issue you reported and get this rectified so it will not... More

Dublin, Ireland
1 review
1 of 5 stars Reviewed 29 May 2013

My husband,Mum and I had an overnight stay on the 25th for a cousins wedding.Check in was prompt but the receptionist clearly didn't want to be there.Our rooms was exceptionally cold,so I rang down to reception to ask them about the heating, I was told someone would come up to have a look,but no one did.The room was so cold... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Tracy, Thank you for your feedback, however I was very disappointed to read about the experience you had and as I can see from your review we clearly failed to deliver a hassle free and pleasant stay please accept my sincere apology for the issues you faced. I would be grateful if you would contact me as I would... More

Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

I stayed for a couple of nights, really pleased with the room. Supurb beds, very clean, fresh, modern and light. Great food at the Grill. The breakfast was really good and set me up for the day, although, I was doing some cooking in the day. The staff were excellent, especially the front of house. Very pleasant hotel away from... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Guest, Thank you very much for your kind words which I have shared with the entire team. We are all very pleased that your stay exceeded your expectations and that you enjoyed our restaurant and bar. We all look forward to your next visit, Kind Regards, Mads Nielsen General Manager More

Berkshire UK
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 28 May 2013

My wife and I recently stayed at this hotel whilst visiting the area because it was reasonably priced and claimed to have free WiFi in the rooms. We received a nice welcome from the receptionist when we arrived, who also apologised for some refurbishment work that was still going on around the hotel. We got to our room which looked... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Mr Mike C, Thank you very much for your comments, however I was disappointed to read that you experienced problems with your wifi connection and also initially had some heating issues. We are at the moment having a WIFI survey carried out in the hotel to see if we need to increase our bandwidth I sincerely apologise for the... More

Romford
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 May 2013

Just stayed at The Mercure Abbey Hill at Milton Keynes for the second time. This Hotel has been renovated since the last time I stayed and was a big improvement on the previous visit. We had a few problems initially when we arrived but the duty Manager sorted these out promptly which make me feel this was a positive experience.... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Mr Kevin G, Thank you very much for your comments and review. I was very pleased that you enjoyed your stay and found our bar and restaurant a good experience. Me and my team are all looking forward to welcoming you back during your next visits to Milton Keynes, Kind Regards, Mads Nielsen General Manager More

Hornchurch, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 May 2013

Stayed at the Abbey Hill Hotel Milton Keynes for one night on the 26th May with six others for a friends party. The hotel was nice and local and a short walk away so it suited our needs. Initially it was a poor start and we had few problems on arrival. The rooms were not ready for 2pm as promised... More

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Mads N, General Manager at Mercure Milton Keynes Abbey Hill, responded to this review
5 June 2013

Dear Brian M, Thank you for your kind comments regarding our staff and your stay. I was sad to read that you initially had some difficulties with water in your bedroom, we are just finalising the complete refurbishment of the hotel and did experience problems with water pressure in one part of the hotel, this has now been rectified and... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 24 May 2013

Stayed one night - convenient location close to motorway. The bedroom/bathroom nice and clean with all facilities - even had an iron which was handy. The bar area and restaurant were excellent - tastefully designed and the food was delicious - particularly the grill. The staff friendly helpful and happy -which is important - they seemed to take pride in... More

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Gill b, Front Office Manager at Mercure Milton Keynes Abbey Hill, responded to this review
25 May 2013

Thank you for taking the time to comment on trip advisor following your recent stay with us. I am pleased that you have enjoyed your time with us at the hotel and have appreciated all the hard work that has been put into the hotel as part of its 4 star refurbishment. We look forward to welcoming you back to... More

devon
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 24 May 2013

Stayed at this hotel for recent business trip. Nicely laid out hotel and pleasant rooms, but thats really as far as it goes. There were a few issues which really did let it down. Staff, food and the bed. I'm not one to normally express my negative feelings but on this instance felt it was the right thing to do.... More

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Gill b, Front Office Manager at Mercure Milton Keynes Abbey Hill, responded to this review
25 May 2013

Thank you for taking the time to comment on trip advisor following your recent stay with us and I am sorry we did not meet your expectations on this occasion, we have taken on board your comments and will act on it immediately. We have recently completed a refurbishment programme of the Hotel with a huge emphasis on the comfort... More

 
 
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Additional Information about Mercure Milton Keynes Abbey Hill

Also Known As:
Mercure Milton Keynes Abbey Hill Buckinghamshire
Address: The Approach, Monks Way, Two Mile Ash, Milton Keynes MK8 8LY, England (Formerly Abbey Hill Hotel)
Region: United Kingdom > England > South East England > Buckinghamshire > Milton Keynes
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Milton Keynes
#3 Best Value Hotels in Milton Keynes
Price Range: £
Official Description (provided by the hotel):
Mercure Milton Keynes Abbey Hill provides a tranquil setting for wedding, meetings or events and has 88 newly refurbished bedrooms with a modern and contemporary design, each with free Wifi. ... more   less 
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Mercure Milton Keynes Abbey Hill
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