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Holiday Inn Express Walsall

3.5 of 5
Tempus Drive | M6-Jct 10, WS2 8TJ , England
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Ranked #5 of 11 hotels in Walsall
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    17
    24
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Date Rating
BarryTheBlueWhale
Hampshire, England
Contributor
13 reviews
5 helpful votes
4 of 5 stars Reviewed 31 December 2011

Hotel looks new. Rooms are modern and excellent condition, cleanliness with a very reasonable level of facilities. Staff very friendly and helpful including resolving a reservation problem with no fuss and great good humour. Would very happily stay here again if in this area (which will be). Free parking. Small (ish) bar and restaurant (nether of which we used as... More

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HIGHLIGHTS
Yorkshire ,England
Senior Contributor
22 reviews
25 helpful votes
5 of 5 stars Reviewed 21 November 2011

Reception team very helpful , Nice modern room allocated , bed very comfortable Breakfast quality excellent More

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sarah skelding, Front Office Manager at Holiday Inn Express Walsall, responded to this review
7 December 2011

Dear traveler Thank you for taking the time to review our hotel. I am pleased that our team here were so helpful during your stay and will ensure they are made aware of your comments. We look forward to welcoming you back in the future. Kind Regards, Victoria Glover, General Manager More

kayess00
UK
Senior Contributor
23 reviews
28 helpful votes
3 of 5 stars Reviewed 11 November 2011

I occasionally stay at this hotel on business nearby and would do so more often if they made some improvements. It's very close to the motorway so you get a fair amount of traffic noise one one side of the hotel - it's well worth asking for a room on the other side. Parking is free and you can easily... More

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sarah skelding, Front Office Manager at Holiday Inn Express Walsall, responded to this review
7 December 2011

Dear Guest, Thank you for taking the time to review our hotel. I am very disappointed to read that you did not receive a warm welcome on check in. This highlights a training need which will be addressed. With regards to our breakfast offering we are currently sourcing a new supplier for our sausages so these will be changing very... More

BigT49
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 9 November 2011

I am somewhat at a loss how to describe this hotel. Very clean. Bedrooms are a good size and a bathroom design I'd almost be happy to have at home. Public area is fairly compact for this size of hotel. The big let down is breakfast, especially the scrambled egg and sausages. The egg is bland in the extreme and... More

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sarah skelding, Front Office Manager at Holiday Inn Express Walsall, responded to this review
7 December 2011

Dear Guest, Thank you for taking the time in reviewing our hotel. We are currently sourcing a new sausage for breakfast so hopefully this will be available very soon. I do hope that this has not put you off using the brand and I do hope that we can welcome you to the hotel in the near future. Kind Regards,... More

jonnoOxfordshire
Oxfordshire
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 9 November 2011

Good value - if you search on the internet. good, clean and functional rooms. I can't fault this hotel for a business trip and a room to work in during the evening. Location is great for where I was working and if you are travelling along the M6 or through the midlands. More

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Nogard66
Perth, United Kingdom
2 reviews
3 of 5 stars Reviewed 25 October 2011

No eye contact on arrival or departure at reception, with no smiles. Usually stay at Holiday Inn Stafford Services where staff are much more friendly. Couldnt find hotel with my satnav either. Called hotel to say which road i was on (which was only 2 minutes away) but the receptionist didnt even know the main road closest to the hotel! More

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Novicetreat
Walsall, United Kingdom
1 review
1 of 5 stars Reviewed 16 October 2011

This hotel seems to have had a very high turn over of staff in recent months. Breakfast area dirty. Floors and tables with food debris on them. Dirty plates etc in the food service area. Not enough food or staff. No plates, cups, bowls, cutlery etc. A crowd of people waiting with no staff to advise what is happening. More

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sarah skelding, Front Office Manager at Holiday Inn Express Walsall, responded to this review
28 October 2011

Dear Traveller, Thank you for taking the time to review our hotel. I very sorry to hear of the clear disappointment you experienced with some aspects of your recent stay. We strive to not only meet but exceed our guests expectations but on this occasion fell short. If you wish to discuss this in more detail you can contact me... More

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Lucky_Oxford
Oxford, England
Senior Contributor
43 reviews
41 helpful votes
4 of 5 stars Reviewed 25 September 2011

This is a good choice for a budget hotel. Our room was clean and although the bed had a cheap mattress it was adequate for a two night stay. No flat screen TV's here, just the old box style. One word of warning - think twice about staying here if you work nights and need to catch up on sleep;... More

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sarah skelding, General Manager at Holiday Inn Express Walsall, responded to this review
7 October 2011

Thank you for taking the time to feedback on our hotel. We do take all guest feedback on board and regularly discuss this with the team at the hotel and I am sorry that you did have some issues when staying with us. The problem you encountered with Chiquitos has been resolved and they have now provided the hotel with... More

Christine S
Newcastle-upon-Tyne, United Kingdom
Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed 10 September 2011

A group (35) of us stayed for one evening in this hotel - recently refirbished...everything was spotlessly clean, from the reception area, corridors, rooms and bathrooms - Breakfast was efficiently handled with a good selection to suit every palate - Especially pleasing as we were in for a long day - All the staff were extremely pleasant and if we... More

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sarah skelding, General Manager at Holiday Inn Express Walsall, responded to this review
27 September 2011

Dear Guest, Thank you for taking the time to review the hotel and we are pleased you enjoyed your stay with us. We do hope that we can welcome you back to the hotel in the near future. Kind Regards Victoria Glover, General Manager More

miamiman
uk
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 10 September 2011

Everything was just what you expect from a HI. Clean, quite and of course I had a smoking room which not all other hotels provide. 10/10...Will be staying again in a couple of weeks More

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sarah skelding, General Manager at Holiday Inn Express Walsall, responded to this review
27 September 2011

Dear Guest, We are pleased that everything was as you expected it to be and we look forward to welcoming you again to the Holiday Inn Express Walsall M6 J10. Kind Regards Victoria Glover, General Manager More

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Holiday Inn Express Walsall Also Known As

  • Holiday Inn Walsall
  • Walsall Holiday Inn
Address: Tempus Drive | M6-Jct 10, WS2 8TJ , England

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Holiday Inn Express Walsall
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