We stayed over at the hotel for two nights to celebrate my mums 60th birthday. We had a wonderful time and cannot thank the staff enough. Fergus, the general manager was fantastic. I spoke to him beforehand and he sorted everything out for us, from the rooms, to the balloons to the chocolates, to the food, to the picture of... More

I use the hotel regularly for meetings and when i needed a location for a family get together for 2 X 70th birthdays they were the first i checked with. As other reviews have mentioned the staff are very good and go that little extra step that ensured the event was a lot of fun. I have to mention the... More

Stayed here may bank holiday, (Friday 3rd) as was at a wedding near by. I rang ahead to see of I could check in early as I live far away to get ready for the wedding. When I arrived the check in staff had already made sure my room was ready, which was excellent and I was very grateful for... More

We have stayed in this hotel on several occasions and have never had a bad experience. The hotel is located just off junction 28 on the M6 and very easy to get to. The rooms are comfortable with all the usual amenities, the breakfast is quite good and there is a varied choice. You need to look out for their... More

Under side of toilet seat stained, window sill had black cup ring stains on it been there from when we booked in on Friday bath had not been cleaned the whole weekend, walls had scuff marks on them, cushions on the bed, one off them had a huge black stain on it. weddings every night, best wishes to brides and... More

Having stayed there for years...sometimes every fortnight after visiting relatives in lancs....we have often used the pool with my grandson who is 4. This time however my daughter , his Aunty,was asked very forcibly to shut him up by the young and aggressive pool"attendant" who only entered the pool area that once, because the rest of the time was on... More

Really enjoyed our stay at this hotel from the moment we walked into the Reception - the hotel staff are very professional, courteous and welcoming. Room was lovely, nice big comfy bed! We made use of the swimming pool, sauna, steam room and jacuzzi which was lovely and they provided towels, etc. Maybe would have appreciated a larger gym as... More

It was supposed to be a nice break for me and my wife and mum and dad who now live in spain to go and see my brother before my parents went home, on arriving at the hotel we got to our room and found the duvet cover to 3 times the size of the duvet who ever cleaned the... More

We booked two rooms a double and a twin. Both rooms were fab. Could of had decaf in the coffee making facilities but hey ho. The pool and spa was lovely. Could of done with the steam room and suna being hotter though. They even provide towels for the pool what was lovely. The service was the best I have... More