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Best Western Premier Leyland Hotel


Hotel class 4.0 of 5
Leyland Way | Leyland, Preston PR25 4JX, England
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Reviews you can trust

78% Recommend
4.0 of 5 stars 40 reviews
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3 of 5 stars
london
14 Nov 2009 | Trip type: Business, Solo travel

All the staff I encountered we really helpful, friendly and professional. However, the hotel is a bit odd, it wouldn't look out of place in a Greek temple. There are greek god type statues and busts everywhere, huge urns with stone fruit flowing out of them but the carpets are burgundy with fleur de lys patterns and the bedroom furiture... more

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5 of 5 stars
London, UK
20 Oct 2009 | Trip type: Couples

Stayed here for one night in October, attending a function at the nearby golf club. Everything from check-in through to breakfast the next day was flawless - the staff were amazing (reception and the bar) and went out of their way to help while being friendly and down-to-earth at the same time. The furnishings are quirky - look out for... more

Management response from
Terence Southward, Manager

Many thanks for your feedback in relation to your stay with us here at The Leyland Hotel. It is extremely pleasing to receive such positive comments about your overall experience at the hotel. I will of course share your feedback with the team. Kind regards, Terence P Southward

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2 of 5 stars
Cumbria
20 Oct 2009 | Trip type: Couples

It started off arriving at the Leyland Hotel on the 22nd of August for one night in room 325. The receptionist was polite on check-in but never offered assistance with luggage, which as a 4* hotel, that is a standard offer. The directions to our room were vague. When we got in the room, it was like being in a... more

Management response from
Terence Southward, Manager

I would like to thank you for your comments in relation to your stay with us here at The Leyland Hotel. I have noted your comments about the size of the room and I have spoken at length with my Breakfast Manager about the shortfalls in service you encountered at breakfast. It is very disappointing when we receive comments such...

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5 of 5 stars
Milton Keynes
11 Sep 2009 | Trip type: Business

An absolute gem. Great staff on reception. Rooms very clean (although the guest in the room next to me was smoking). Nice pool and good bar. The best ham and cheese toastie i have ever had in the bar. And really good value plus free internet!! more

Management response from
Terence Southward, General Manager

Many thanks for your feedback relating to your stay here with us at the Leyland Hotel. I will be sure to pass your comments on to the Reception & Kitchen team. Kind regards, Terence P Southward, General Manager

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5 of 5 stars
Cornwall
4 Sep 2009 | Trip type: Business

Ample free parking on site. Feathers hotels have taken over this former Jarvis hotel and have spent something like 7.5 million pounds on a refurb. I have no idea what the hotel was like before but it is in great shape now. Reception was smooth and efficient. Our room was on the ground floor and despite the proximity to the... more

Management response from
Terence Southward, General Manager

Many thanks for posting your comments on the site in relation to your stay with us. I am very pleased that you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the near future. Kind regards, Terence P Southward, General Manager

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5 of 5 stars
Teesside, UK
3 Sep 2009 | Trip type: Business, Couples

Externally this Hotel doesn't appear to hold much promise. Once through the front door however its a different story. A cut above the usual Best Western mediocrity! more

Management response from
Terence Southward, General Manager

I would like to thank you for your comments about the the hotel. We have spent a huge amount of money on the refurbishment of the hotel in the last few years and it is very pleasing to see that our guests appreciate this investment. Kind regards, Terence P Southward, General Manager

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5 of 5 stars
Buckinghamshire
2 Sep 2009 | Trip type: Couples

Our 6 year old having demanded a "solo" stay at grandmas we needed to make ourselves scarce for 2 nights in the local area. A search of the internet eventually located this hotel - how lucky we were. Excellent facilities, comfortable luxurious rooms, food - amazing: breakfast was one of the best I have had in a hotel and the... more

Management response from
Terence Southward, General Manager

I would like to thank you for your feedback in relation to your stay with us. It was very pleasing to read your comments about your stay with us as we work very hard here at the hotel to ensure all our guests have a wonderful experience and it is very rewarding when we receive feedback such as yours. I...

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5 of 5 stars
Livingston, West Lothian
30 Aug 2009 | Trip type: Friends getaway

We used this as an evening stop over on the way down to Cornwall as we started our journey on the Friday evening. The hotel is located just off the M6, we did not find that we had any noise from the motorway, even with our window open. We got an advance purchase rate of less than £60 for bed... more

Management response from
Terence Southward, General Manager

Many thanks for posting your kind remarks in relation to your stay here at the Leyland Hotel. We feel our Advance Purchase rate is extraordinary value for money and we are very pleased that you enjoyed your experience with us. Kind regards, Terence P Southward, General Manager

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5 of 5 stars
connahs quay
17 Aug 2009 | Trip type: Couples

My daughters wedding reception was held here on 14/08/09, & from the moment we arrived on the 13th untill we left on the 15th the each & every member of staff we came across were extremely helpful & pleasant. It really made a very memeorable day for myself & my wife that much more enjoyable. The majority of weding gueasts... more

Management response from
Terence Southward, General Manager

Thank you for taking the time to feedback to us your overall experience at the hotel. It is extremely satisfying to receive such wonderful comments from our guests in relation to not only their stay with us but their experience at one of our events held at the hotel. Kind regards, Terence P Southward, General Manager

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4 of 5 stars
San Francisco, California
17 Aug 2009 | Trip type: Couples

When we arrived at the reception at 8.45pm on Sunday night we expected to be greeted. No After standing for 10 mintes and asking at the bar, finally a woman appeared-looked briefly at my printed reservation number and declared that it was wrong! Hmmm When she finally found it, without apology, she assigned us a King size room on the... more

Management response from
Terence Southward, General Manager

I would like to thank you for your comments in relation to your stay with us. Firstly I can confirm that the hotel won the award for the Best hotel in the North West due to our customer service score over the last 12 months which was in the top 3 scores in the country. This score does show a...

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Best Western Premier Leyland Hotel Also Known As

  • Best Western Preston
  • Preston Best Western
Address: Leyland Way | Leyland, Preston PR25 4JX, England