If you are on business and traveling alone, this is a good hotel. There's a bit of life to the place plus there's a leisure center. The reception staff are polite and efficient. although they still use old keys and not key cards. The rooms are OK but could do with a refurb. Bathrooms also are a bit dated. The... more

Feared the worst after reading some negative reviews on here, but need not have worried! We were in the original part of the hotel (there is also a newer annex), and our family room was spacious nicely decorated, and immaculately clean. We were on a package so dinner in the restaurant every night was included - and it was superb... more

We have stayed in this hotel numerous times but the rooms could do with a make over. They are a bit outdated now. They have spent some money upgrading the tvs to flat screens and getting rid of the horrible shower curtians to glass screens which is much better as there was no way of having a shower before without... more

This hotel has the most amazing swimming pool for a hotel and a huge gym. If you're into fitness and need somewhere to stay, then look no further than this hotel! The rooms are average and can't be faulted. The hotel also has a sports bar and a restaurant. The food is fine although nothing spectacular. It's located on a... more

Having read other reviews of this Hotel, I arrived fearing the worst, however, my ferars failed to materialise. The ladies on reception was really firendly and helpful (one of them printed out some directions for me), the room was clean, if a little dated and the gym/ pool were pleasant and well equipped. Dudley itself isn't the first place I... more

We stayed at this hotel three years ago and thought it was great in every way .......... sadly three years later it was terrible. Rooms dirty, urine stains on toliet seat, behind TV hadnt been dusted since we last stayed! Stains on pillow. The hotel is in bad need of an overall, shabby carpets, dirty walls. Bar snack ok, but... more

The hotel is modern with a nice restaurant offering good quality food although some of the portions are small. I stayed for 2 nights the first room was dirty, coffee over the walls, cracked tiles in the toilet and thick layers of dust. I had a shower to find no gel in the dispenser. I complained to the front desk... more

This is the worst 4* star hotel I have ever stayed in, not even up to 2* standard! I stayed for one week for business and seriously considered checking out but to be honest couldn’t see much else on offer in Dudley. Room: The double room was very very small with horrid dated floral wallpaper and curtains. The bathroom smelt... more

We have stayed in this Hotel twice in two years. The first time I left feeling slightly dirty. This time there were definite problems. Our room had a bathroom that stank of stale urine. The sheets had holes in them, although they did come an replace them. It was a non-smoking room but it stank of smoke. In fact the... more