I booked this hotel for two colleagues and really wished i hadn't!!! They're easy going types and I've put them in alot of dumps but have never had to make a formal letter of complaint to the manager after their stay, going to show just how crap this place is. I'd called a couple of times prior to their stay... more

Hated pretty much everything. i booked two rooms, one was the executive suite. The exec suite gave the impression that it had't been refurbished for over 25 years.The only thing going for it was the size of room. The TV had no remote, no mini bar. The other room gave the appearance of no rennovation for over 30 years, the... more

Arrived at this hotel with my partner, at about 10pm on the night we were due to be staying. It didn't look promising when after 2 laps of the carparks, we had to park on a patch of mud that had been creatively called a 'overflow carpark'. No lighting, and I'm sure its not being too fussy to expect to... more

This is the only time that we have not checked a hotel out on Trip Advisor before going and you learn by your mistakes. We were down in Manchester with our two young sons who are football daft. Admittedly Ali on reception was very good in arranging transport to the match for us and also for re-activating our keycard on... more

Having just been on a shopping trip to manchester last weekend with glenton travel, when i found out i was going to be staying at the britannia country house hotel i was crapping myself, as a travel agent for thomas cook for the last 19 years i thought omg after reading trip advisor i stopped selling this hotel to my... more

I stayed in this Hotel because I was there for a wedding reception. I paid online but was informed at reception I had not. Whilst I was finding my proof of payment, some friends with a 10 month old baby told me that they couldn't fit the push chair in the room, the cot they requested was not in the... more

Our room was large, damp, dirty and had 2 double beds in it. Someone had nicked the batteries out of the TV remote control so we had to watch one channel. At some point the kettle in the room had been replaced, but unfortunately the base hadn't...so they wouldn't fit together anymore. I opened the curtains (which were half on/half... more

Stayed in this hotel for 4 nights during august,really enjoyed my stay there,nice clean comfortable spacious rooms, nice reception & bar areas,very good restaurant with nice freindly staff & good food.has nice gronds with good parking facilities,execellent location for the both city & airport.would be happy to stay here again. more

Very poor hotel. Paid for transfers to the airport and booked an alarm call for the next morning. They forgot to call us as the clerk had forgotten to add it to the wake up calls list. Really dreadful and lack of interest by staff in customers one of the worst hotels I have had the misfortune to stay in more