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Thistle Manchester City Centre, The Portland

3.5 of 5
3 - 5 Portland Street, Manchester M1 6DP, England (Manchester City Centre)
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Thistle Manchester City Centre, The Portland
Ranked #56 of 121 hotels in Manchester
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548 reviews from our community

Traveller rating
    79
    177
    145
    62
    85
See reviews for
Families
29
 
Couples
165
 
Solo
49
 
Business
162
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bundaberg, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

We found the hotel to be of a good standard,bedding comfortable,and joy of joy air conditioning !!! We love to sleep in the cold.even was delivered a fridge on request,but the highlight was Marcus , he really made us feel welcome and nothing was too much trouble,well done Marcus!!

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
24 May 2013

Dear Reviewer Thank you for posting your fabulous feedback. I was thrilled to read your comments regarding Marcus and our team and I will ensure they are shared with Marcus as I know he will truly appreciate your kind words. I do hope that in the future you will come and see us again as it would be great to... More

South Lanarkshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

This was my first stay at the hotel with my room on the third floor and internal facing. Huge comfortable bed which was too big for the small room - but not a issue really. Clean bathroom - great shower. Breakfast was okay, plenty of hot food or continental option. Small bar area on site. The hotels central location is... More

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
24 May 2013

Dear Reviewer Thank you for taking the time to provide us with your lovely feedback it is most appreciated. I was happy to read that you found us to be in an ideal location for business and leisure travellers alike and that you found us to have everything you needed and I do hope that you will return to us... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Stayed here for the second time with a group of guys for a weekend. Hotel staff are very friendly and helpful, even arranged a late check out for us as our flight home wasnt till late on a Sunday evening. Rooms are small but clean however the walls are paper thin and you can hear conversations in the room next... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
24 May 2013

Dear Reviewer Thank you for taking the time to post your feedback. I have taken your comments on board and will share your thoughts with the team. However I was happy to note that you will come back and see us and look forward to welcoming you back in the future. Kind regards More

Kent
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Have used a number of Manchester city centre hotels over the past few years. This however was my first stay here. Reception was friendly, if a little slow. The systems and process add time to check in [there was a sour faced older chap who wandered around with the grumpiest look ever - had clearly been at the hotel for... More

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
24 May 2013

Dear Reviewer Thank you for taking the time to provide us with your feedback regarding your recent stay. I read your review and was both pleased and disappointed. Firstly I was pleased that you found our reception team to be friendly and keen to help, that breakfast was good and that we were good value for money in an ideal... More

Scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Good first impression from the friendly reception team, was able to check in and access room just after 9am. Room was small but ample for one; it was clean, tidy and the soft furnishings were in good condition. Bathroom and amenities typical for a hotel of this standard. As reported previously, great water pressure in the over bath shower! Slept... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
20 May 2013

Dear Reviewer Thank you for posting your lovely feedback it is most appreciated. I was so pleased to read that you had everything you required and that you found our breakfast and reception teams to be pleasant and helpful. Furthermore I do hope you will return to us here at the Portland be it for business or leisure as it... More

Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Only stayed one night in room 533. On checking in I received a warm, genuine welcome from somenone who was obviously keen to represent the hotel group in a professional way. My room was on the small side and the bed wasn't the most comfortable - the bedding though was clean and crisp. Bathroom small - shower 'spot on' with... More

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
20 May 2013

Dear Reviewer Thank you for taking the time to post your feedback it is most appreciated. I read your comments with great interest as it covered everything a guest would encounter and really gave us a great insight. I have shared your thoughts with our team as I know they too will appreciate your lovely words. I do hope that... More

Swansea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

Good central Manchester location. The room was decent enough, but the bed and pillows were very hard. The staff while polite and quite efficient, had a slightly bemused expression as if they were not sure that they were doing the right thing. Breakfast was pricey at £14.95.

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
20 May 2013

Dear Reviewer Thank you for taking the time to provide us with your feedback. I was pleased to read you found our rooms to be decent enough .I have issued a copy of your review to our team for their thoughts on your feedback as I do hope that if one of our team is not sure they will always... More

leigh lancashire
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013

hotel is in a good location close to shops and restaurants - room lovely and very clean - bed nice and comfy - plenty to choose from at breakfast will recommend staying at this hotel and will return soon

Was this review helpful? Yes
See 3 more reviews by Emma H for Manchester
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
20 May 2013

Dear Reviewer Thank you for sharing your experiences with us they are greatly appreciated. I was delighted to read that you found us to have everything you required and that you will be returning to us soon and I will look forward to welcoming you back to the Portland. Kind regards More

Poole, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed here for one night for work, arrived about 9pm so didn't have time to check out the Swimming Pool. The staff were very pleasant and keen to help. Room was ideal for one and bed was comfy. Bathroom was very small and I wouldn't have wanted to share with anyone, I had to close the door to get to... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
17 May 2013

Dear Reviewer Thank you for taking the time to share your experiences of us. I was pleased to read that you found our team to be pleasant and keen to help and that breakfast was plentiful. I do hope that on your next trip to Manchester you will choose to come and stay with us again here at the Portland.... More

Lutterworth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013

We arrived on Saturday 11th May 2013 receptionist was extremley friendly my husband and I had a double room which we got upgraded to a deluxe room free of charge and my friend got a single room. Our double room was very clean and tidy the bed was comfy but was very tight to walk around it but we only... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
17 May 2013

Dear Reviewer Thank you for taking the time to provide us with your feedback it is most appreciated. I was happy to read that you had an enjoyable shopping trip and would recommend us as we are in the perfect location for all the shops. I do hope that we will have the pleasure of welcoming yourself and you friend... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(14)
  • Train station(7)
  • Air conditioning(5)
  • Great location(4)
  • Friendly and helpful(3)

Additional Information about Thistle Manchester City Centre, The Portland

Address: 3 - 5 Portland Street, Manchester M1 6DP, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester > Manchester City Centre
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotels in Manchester
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in Piccadilly Gardens in the heart of the city, we’re just five minutes’ walk form Picadilly Railway Station close to some great attractions, the Arndale Centre, China Town the Arena and Manchester central are all a short walk away. The Portland was one of Manchester's first hotels and has a modern feel. Just Gym with a plunge pool and Jacuzzi is available in the hotel. ... more   less 
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Also Known As:
The Portland By Thistle, Manchester Hotel
The Portland By Thistle, Manchester Hotel Manchester
Manchester Thistle Hotel

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Thistle Manchester City Centre, The Portland
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