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Palace Hotel

4.0 of 5
Oxford Street, Manchester M6O 7HA, England
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Hotel amenities
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20% off & free Breakfast
Palace Hotel
Ranked #62 of 121 hotels in Manchester
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1,143 reviews from our community

Traveller rating
    219
    327
    212
    185
    200
See reviews for
Families
73
 
Couples
370
 
Solo
70
 
Business
293
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
chorley
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 19 May 2013 NEW

Stayed here overnight recently for the second time. Would not stay again. Had to queue to check in. Room clean but good not work out why there was a portable heater in room (turned off). On returning back from a night out late we worked out why - the heating was not working and the room was freezing! Also, light... More

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Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 19 May 2013 NEW

Would like to thank the staff for making our stay a lot more enjoyable this time. On our last visit the staff were like robots and were clearly not very well trained (which may not have been their fault), however this time everyone was very welcoming and had a smile on their face which was nice to see. Our main... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 18 May 2013 NEW via mobile

Me and my partner stayed here recently and I have to admit,we were massively disappointed with our stay. The hotel was ridiculously loud and the corridors were dark,dusty and dingy. We were told we had to check out of our room at 11am and as we'd been to a restaurant and then for a few drinks the previous night we... More

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London, United Kingdom
Reviewer
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Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Queue for about half an hour to get your room key. Hotel could be amazing but would need gutting and starting from scratch. Under no circumstances consider paying the full rate for a room (~£180), but at the discounted rate of £28 for a double, you can't complain

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Belfast
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

One of the most impressive 1st impressions in a hotel. On entering the hotel which from the outside is a standard Victorian building on a busy road, the reception are is magnificent. It has a gorgeous high domed ceiling and lovely marble floors, and the bar and rsstaurant area are impressive also. The rooms are quite hard to find but... More

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exeter Devon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I visited this 4 star hotel with 2 work colleagues , we arrived early so were told we could leave our bags in what would be my room. Within 10 mins of arrival I found a hidden away cupboard in the wood panelling in it were haribos,an inch of dust, 2 old magazines and a porn covered DVD ...very funny... More

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cornwall
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 May 2013

I stayed here for a work thing ( I was part of the cowboy party mentioned in an earlier review ) and the hotel was beautiful. I didn't pay for my room but if I had done I would be a bit disappointed that my bath had a hole in the bottom and the sink was cracked. The room was... More

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Iver, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at the Palace for 3 nights over the May Day bank holiday weekend. A friend invited us up north for an impromptu visit; I booked through lastminute.com and had to check the price several times as it was coming in at just over £59 a night which I couldn't quite believe for an unplanned stay on a bank... More

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RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Andy C, Thank you for taking the time and trouble to provide us with some online feedback following your recent stay with us here at The Palace Hotel in Manchester. I am delighted that overall you had a great stay with us and that you found our central location ideal for the city centres main attractions and yet close... More

Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

It looks grand, but peer beneeth the surface and it shows signs of being tired - cracked flooring in reception, damaged paintwork etc...... After an initial problem booking in I was given a room - 116 (beware) - eventually I found it down a coridoor labled for recycling waste! It was a disgrace - shabby would be the best I... More

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See 5 more reviews by Paul D for Manchester
RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Paul D, Thank you for taking the time and trouble to provide us with some feedback, following your recent stay with us. I am sorry that you felt the room you were initially allocated was unsuitable and its proximity to our green environmental/recycling area not ideal. As a team we are extremely conscious of the environment and have a... More

Basel, Switzerland
2 reviews
3 of 5 stars Reviewed 6 May 2013

Such a shame to find this beautiful hotel not as good as it could so easily be. We asked to change rooms due to a faulty sink and phone, the reception staff were immediately apologetic and we got moved to another room. Unfortunately the room hadn't been cleaned properly, we found the previous occupiers toiletries in the bathroom, we suspect... More

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RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Diggerpanda, Thank you for taking the time to provide some constructive feedback following your recent stay with us. I am delighted that overall you found our team to be helpful, room lovely and felt the hotel had a fantastic ambience. Its such a shame as it appears as though your experience has been somewhat marred by examples of as... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(26)
  • Reception area(20)
  • Double beds(16)
  • Oxford road(16)
  • High ceilings(14)
  • Train station(8)
  • Car park(8)
  • Really nice(4)
  • Flat screen TV(4)
  • Would definitely stay(3)

Additional Information about Palace Hotel

Address: Oxford Street, Manchester M6O 7HA, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotels in Manchester
#25 Luxury Hotels in Manchester
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Palace Hotel Manchester

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Palace Hotel
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