We booked into an executive suite, which is apparently they best they have, but we were put in a shoe-box-sized room, with an equally small bathroom that lacked a bath. After complaining we were shown to a bigger room that had a bath, but the shower plug-hole was blocked, rendering it useless (we complained but nobody came). The staff member... more

Central location with car parking a short walk away (£8.50 24hrs) The hotel has undergone a dramatic refurbishment - reception is v. impressive with its high domed ceiling (even if it feels more like a victorian train station than a hotel) The bar & restaurant are very smart and comfortable - breakfast was good. Would have no hesitation eating dinner... more

The entrance to this hotel and the foyer areas are absolutely gorgeous and have total WOW factor! if you want to impress the person you are with this is the place! My room was also pretty amazing with floor to celing windows and stained glass. I didnt eat in the hotel but I would imagine from the look of the... more

stayed fri 22-sat23 oct windows did not close due to age and paint as a result very noisy and cold it was like sleeping on the street. sat morning breakfast was cold i told a member of staff who offered to have breakfast cooked for me but tired had tea and toast . reported window told it would be repaired,out... more

We arrived at the hotel absolutely exhausted from our 3 hour train journey to be met with a horrible disgusting smell on walking through the entrance. It was a smell I can only describe as "Holiday Toilets" (sewers). First impressions of the reception were quite pleasing and then we spoke to the receptionist! We were given our room key with... more

i was going to manchester for a weekend away looking farward to it for ages. i arrive the building was beautiful. i waited 15 mins to be seen by reception my room was right out side a railway line in which trains passed like every 4-5mins this was the worst hotel i have ever stayed in i ended up getting... more

Just returned from a very enjoyable stay at this spectacular upmarket hotel. The beautiful architecture alone is worth a visit ! ( its a grade 2 listed building ) The Tempus bar is a lovely place to while a way your day & has helpful, friendly staff. Our bedroom was large clean & comfortable with a very nice bathroom Lots... more

Not a 4 star in my opinion but for its price good value for money. I have stayed here twice as in my opinion it is centrally located to shopping and nightlife and the rooms are clean and very large. The staff are polite, its a very quiet hotel and sometimes you can think you are the only person staying... more

This is, without doubt, one of the most architecturally beautiful hotels I've ever stayed in. If only the rest of the hotel had lived up to it. Firstly I have to warn you about the smell. It is truly disgusting and pervasive - like a mix between cheesy feet and a sewer. On the first night, my colleagues and I... more