Very poor customer service even though the hotel was clean, I and my team arrived a different times, the reception staff would not allow my staff to enter their rooms (even though these had been booked online) until they had seen the actual card that the rooms had been booked with. When trying to obtain an explanation from staff they... more

Great Hotel,nice clean rooms,comfy beds,plenty of hot water and towels,staff in reception were polite and helpful.Car park just across the road and when you check out of the hotel the car park ticket is stamped and then you get a 25% discount when you pay at the car park. We have stayed here twice and would book again with no... more

i have stayed at this hotel twice now the first time was in december 2008 and again in febuary 2009 an never got round to leaving a review. on both accasions i was with my fiancee for a special ocassion. i found the location great as not in the heart of the city but just a short walk away from... more

My son and I chose this hotel because we were attending a gig at manchester academy and we wanted something reasonable in price. If we were staying longer than one night we would stay somewhere else, like The Midland. The staff were lovely, the room reminded us of a hospital room and the sheets smelt like it too. Beds were... more

Stayed here for 2 nights (after a relaxing holiday in centre parks) found the room to be too small and too noisy even with the air conditioning unit off. The beds were uncomfortable and the bathrooms are too small when you have a small child. The hotel was clean and the staff were friendly and helpful..a perfect location for a... more

Before arriving to the hotel I was unsure what to expect as there are quite a few bad reports. When we arrived we was pleasantly surpised. The hotel is in a quiet part of the city centre and had a five star entrance. The reception staff were polite and always answered any questions. The room was fine and the food... more

My sister a friend & myself have just returned from a weekend in the Manchesters Jurys Inn for my sisters birthday weekend. We had a loverly clean room that had maid service every day , clean towels every day. The reception staff couldnt have been more helpful especially one young guy who seemed to be there every time we came... more

Just back from Manchester, we were on a hen weekend, when we arrived the staff were pleasant asked us if we wanted rooms next to each other which was nice, the lifts and doors to the floors require keycard access which we all thought was great, the rooms were clean and a good size , all staff in the bar... more

I stayed here for one night with my colleagues, who were satisfied with their rooms. My room was also okay, basic and a bit dingy, but the bed was comfortable and the aircon worked. I had asked for a quiet room away from the lifts and wasn't disappointed - I guess it helped that it was a Monday night and... more