Right before i start the Apartment is lovely modern and clean, but the customer servies are terrible, after arriving to the apartment, there is no reception at the apartments so i rang their head office which is where i was told that i had to pick up the keys from their head office, after arriving at there head office i am then told that the cleaner still had the keys and i had to meet her back at the apartment. After finally getting the keys and accessing the building, we had to navigate our way to our room and the place is like a maze with no instructions or signs as to what floor or where you room is, it took us 10 minutes to find our room and 1 of the lifts was not working, we didn't even realise there was another lift which we eventually found over the other side of the building. On leaving the apartment we was not told how to checkout, so took the keys back to their head office which was closed, but they had an out of office number, but no answer and then we finally had a call... more