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Mercure Strasbourg Palais des Congres

4.0 of 5
20, Place de Bordeaux, 67000 Strasbourg, France (Formerly Holiday Inn Strasbourg City Centre)
Hotel amenities
Mercure Strasbourg Palais des Congres
Ranked #33 of 128 hotels in Strasbourg
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200 reviews from our community

    Trip type
Traveller rating
    45
    97
    44
    12
    2
Date Rating
Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 7 June 2013

Gym and pool open early and close late. Good for those like me. There's also the steam and sauna in there. The room is comfortable and nice and the hotel is located in a quiet corner of the town. Breakfast was okay.

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
10 June 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

SOUTH
1 review
2 of 5 stars Reviewed 25 May 2013

Stayed May 24,25,26, 2013. Had dirty stained towel in bathroom. Someone in our party called the front desk to ask about air conditioning and the desk said open a window, no a/c. Carpet dirty,wallpaper coming off, walls marred by people banging with suitcases, no safe in room and our room was in the front of motel, all night noise from... More

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
10 June 2013

Dear Sir, Dear Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the room did not meet your expectations. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and... More

Reading, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 7 May 2013

I am unsure on value as my business booked and paid for the single nights stay. The hotel was very well presented in the lobby and restaurant areas with nice subdued lighting and frosted glass styles. The receptionist was friendly and efficient. The room on the 7th floor was larger than average with a great view over the front of... More

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
10 May 2013

Dear Sir, Dear Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry for the inconvenient caused regarding the service lacks in the restaurant. We beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been... More

Brussels, Belgium
1 review
4 of 5 stars Reviewed 18 March 2013

Quite convenient for a business trip to Strasbourg, 10 mins walk from the European Parliament. The rooms are big and quite. Room service is fast and efficient. Breakfast is also very good. Overall, a very good stay for a couple of days in Strasbourg!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
20 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

Paris, France
Top Contributor
55 reviews 55 reviews
35 hotel reviews
Reviews in 43 cities Reviews in 43 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 9 March 2013

Excellent location within 50 meters of a tram stop or 15 minute walk from town centre with ample parking. Upgraded to executive (privilege) room, which was comfortable, spacious and very well equipped, including a Nespresso machine with complimentary pods. We found a card in the room advising us we were entitled to about 5 free soft drinks from the minibar,... More

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
14 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

Arlington, Virginia
Top Contributor
270 reviews 270 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 26 February 2013

This hotel isn't located near much, but the tram stop is across the street and you can be in Petite France in just a few stops. We chose this hotel because we spent the weekend at the Wine expo which is about 800 meters away (less than 10 minute walk) and needed a close by location to cart wine back.... More

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See 2 more reviews by Wendy0331 for Strasbourg
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

London, United Kingdom
1 review
3 of 5 stars Reviewed 18 February 2013

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Review collected in partnership with Accorhotels.com

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

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Brussels, Belgium
1 review
4 of 5 stars Reviewed 8 February 2013

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Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

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Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 13 January 2013

The hotel is located in a convenient location for tram service to town. Parking is free which can save you a lot of money. The receptionist was cold and most of the time stay behind in the office rather than being available in the front desk. When asked for help, the answer was half hearted. There was no sunday cleaning... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
16 January 2013

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry for the inconvenient caused with your room cleaning and with the staff attitude. We beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 January 2013

Spent 2 nights, very clean, excellent staff, very helpful, luggage storage, 5 min walk to tram station that takes you downtown or rail station in no time at all . Save your money on breakfast and go into town, you can find loads of cheaper places to eat. Beds were comfortable and hallways quiet. We enjoyed the swimming pool after... More

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Additional Information about Mercure Strasbourg Palais des Congres

Also Known As:
Holiday Inn Strasbourg City Centre Hotel Strasbourg
Holiday Inn Strasbourg City Centre Hotel
Holiday Inn Strasbourg
Strasbourg Holiday Inn
Address: 20, Place de Bordeaux, 67000 Strasbourg, France (Formerly Holiday Inn Strasbourg City Centre)
Region: France > Alsace > Bas-Rhin > Strasbourg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotels in Strasbourg
#25 Family Hotels in Strasbourg
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of the capital of Alsace, a short walk from the headquarters of the European Institutions, the Concert Hall and Conference Centre, the Mercure Strasbourg Palais des Congrès is the ideal place to stay whether visiting on business or for pleasure. This historic city is very attractive: pedestrianized centre, the Palais de Rohan, Notre-Dame cathedral and “winstubs alsaciennes”.The hotel, renovated in 2010, offers 174 spacious rooms including 26 “Privilege” rooms.Our new restaurant “La Table du 20” offers a light cooking which emphasizes the flavours and the seasonal produce.The Lounge Bar offers an inviting and totally modern setting. A restful and Zen atmosphere, jazz style music in the evening, cocktails and interesting food throughout the day.Free admission to the Health Club will help you relax. Fitness facilities include a sauna, Turkish bath and large indoor pool.A Business Point, open 24 hours a day, provides services for business: Internet access, scanner, photocopies, fax, printer, etc. A Wi-Fi system is installed throughout the hotel. ... more   less 
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Mercure Strasbourg Palais des Congres
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