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Mercure Strasbourg Palais des Congres

4.0 of 5
20, Place de Bordeaux, 67000 Strasbourg, France (Formerly Holiday Inn Strasbourg City Centre)
Hotel amenities
Mercure Strasbourg Palais des Congres
Ranked #29 of 129 hotels in Strasbourg
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197 reviews from our community

    Trip type
Traveller rating
    44
    97
    43
    11
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Date Rating
Reading, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 May 2013

I am unsure on value as my business booked and paid for the single nights stay. The hotel was very well presented in the lobby and restaurant areas with nice subdued lighting and frosted glass styles. The receptionist was friendly and efficient. The room on the 7th floor was larger than average with a great view over the front of... More

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
10 May 2013

Dear Sir, Dear Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry for the inconvenient caused regarding the service lacks in the restaurant. We beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been... More

Brussels, Belgium
1 review
4 of 5 stars Reviewed 18 March 2013

Quite convenient for a business trip to Strasbourg, 10 mins walk from the European Parliament. The rooms are big and quite. Room service is fast and efficient. Breakfast is also very good. Overall, a very good stay for a couple of days in Strasbourg!

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Review collected in partnership with Accorhotels.com

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
20 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

Paris, France
Top Contributor
54 reviews 54 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 9 March 2013

Excellent location within 50 meters of a tram stop or 15 minute walk from town centre with ample parking. Upgraded to executive (privilege) room, which was comfortable, spacious and very well equipped, including a Nespresso machine with complimentary pods. We found a card in the room advising us we were entitled to about 5 free soft drinks from the minibar,... More

Was this review helpful? Yes 1
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
14 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

Arlington, Virginia
Top Contributor
251 reviews 251 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 26 February 2013

This hotel isn't located near much, but the tram stop is across the street and you can be in Petite France in just a few stops. We chose this hotel because we spent the weekend at the Wine expo which is about 800 meters away (less than 10 minute walk) and needed a close by location to cart wine back.... More

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See 2 more reviews by Wendy0331 for Strasbourg
Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

London, United Kingdom
1 review
3 of 5 stars Reviewed 18 February 2013

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Review collected in partnership with Accorhotels.com

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

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Brussels, Belgium
1 review
4 of 5 stars Reviewed 8 February 2013

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Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
1 March 2013

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Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 13 January 2013

The hotel is located in a convenient location for tram service to town. Parking is free which can save you a lot of money. The receptionist was cold and most of the time stay behind in the office rather than being available in the front desk. When asked for help, the answer was half hearted. There was no sunday cleaning... More

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Review collected in partnership with Accorhotels.com

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
16 January 2013

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry for the inconvenient caused with your room cleaning and with the staff attitude. We beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 January 2013

Spent 2 nights, very clean, excellent staff, very helpful, luggage storage, 5 min walk to tram station that takes you downtown or rail station in no time at all . Save your money on breakfast and go into town, you can find loads of cheaper places to eat. Beds were comfortable and hallways quiet. We enjoyed the swimming pool after... More

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Vancouver, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 January 2013

From the rail station you would jump on the tram it takes about 10-15 mins it would drop you off 50 yards from hotel or take a taxi its less then 20 euros to settle in . then just take tram to center of town to do your sight seeing staff was good in helping you out in directions ,Very... More

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HolidayInnStrasbourg, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
7 January 2013

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again... More

Luxembourg City, Luxembourg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 December 2012

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Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

HolidayInnStrasbourg, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review
5 December 2012

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Additional Information about Mercure Strasbourg Palais des Congres

Also Known As:
Holiday Inn Strasbourg City Centre Hotel Strasbourg
Holiday Inn Strasbourg City Centre Hotel
Holiday Inn Strasbourg
Strasbourg Holiday Inn
Address: 20, Place de Bordeaux, 67000 Strasbourg, France (Formerly Holiday Inn Strasbourg City Centre)
Region: France > Alsace > Bas-Rhin > Strasbourg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Strasbourg
#24 Family Hotels in Strasbourg
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of the capital of Alsace, a short walk from the headquarters of the European Institutions, the Concert Hall and Conference Centre, the Mercure Strasbourg Palais des Congrès is the ideal place to stay whether visiting on business or for pleasure. This historic city is very attractive: pedestrianized centre, the Palais de Rohan, Notre-Dame cathedral and “winstubs alsaciennes”.The hotel, renovated in 2010, offers 174 spacious rooms including 26 “Privilege” rooms.Our new restaurant “La Table du 20” offers a light cooking which emphasizes the flavours and the seasonal produce.The Lounge Bar offers an inviting and totally modern setting. A restful and Zen atmosphere, jazz style music in the evening, cocktails and interesting food throughout the day.Free admission to the Health Club will help you relax. Fitness facilities include a sauna, Turkish bath and large indoor pool.A Business Point, open 24 hours a day, provides services for business: Internet access, scanner, photocopies, fax, printer, etc. A Wi-Fi system is installed throughout the hotel. ... more   less 
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Mercure Strasbourg Palais des Congres
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