From our arrival - We were struggling in with luggagethere was not an offer of help to our room. No explanation of how the room key must be inserted into a slot to maintain electricity in your room at check in.Total lack of service - noone at consierge desk, noone at the bar, clearing breakfast plates before you were finished... more

just back from 4 Nights in the Pullman Near the Bordeaux Lake and it was a wonderful trip. The hotel was really clean our rooms were beautiful , we got two suites and they were to a very high standard. The breakfast was typically french and the staff were so lovely and helpful. Everynight they recommended a fantastic restaurant for... more

We selected this hotel for our visit to the Bordeaux area based on its 4-star rating and the fact it had a swimming pool. We had driven and the hotel is easily accessible from the motorway ring-road (Rocade) and the hotel has ample free and secure parking for guests. Despite a rather bland modern facade we were instantly impressed by... more

This is a lovely hotel, newly refurbished and with very comfortable beds. We enjoyed the pool very much. However we had attended a wedding that night and requested a late check out (the hotel was almost empty on the Saturday with 2 other couples present at breakfast that morning. The conciere refused point blank to allow even 30mins more in... more

this hotel is desinged for business and congresses. but outside exhibition periods it's ideal for weekends for visiting bordeaux! it's top standard of the accor-hotels. clean and extremely friendly in servicing clients. the concierge "hubert" is outstanding, you can ask or request what you want and the service will be provided immediately. only 10 minutes by car to bordeaux! we... more

This a the new offering of the Accor hotels and is ideally suited for people whose work does not involve travelling to down town bordeaux but more around it. Refreshing new concept and well appointed rooms. Excellent views of the Lac and an efficient house keeping department. I must add that if you don't have much to do in the... more

This is a great location and a very nice hotel. The room was great it was a suite and had both a tub and a shower! I enjoyed my stay here very much the in room breakfast each day was included with my rate and it was wonderful. The room was always clean and fresh each day when we returned... more

We stayed in the hotel for 4 nights as a bit of a treat in the summer. At the time i was 7 months pregnant and really appreciated the luxury, especially the huge bed. The only downfall to the room was the lack of a bath which I really would have benefitted from after a long day wandering around Bordeaux.... more

My husband and I stayed at the Pullman in September, for one night only. After a long flight from Asia via Paris and picking up our car at the start of our trip to France, I thought it looked easy to find and could park the car. We found the doorman very helpful and he parked the car in the... more