Just returned from 4 days at the Regina. On arrival paid 20E for taxi from airport. Going back paid 1.20E on the number 6 bus which stops right outside the hotel. Reception /concierge / drivers all very friendly and helpful. Hotel sits atop a hill which makes the walk down to town very easy. However its a big hill back... more

I spent three nights at this hotel during the early part of October this year. I booked directly with the hotel and secured a special rate on the basis the accommodation is paid in full and is non-refundable. This hotel is rated **** and I think it provides the level or service and facilities that one would expect. The hotel... more

we booked a suite at hotel, we had a view of a busy junction which is not what you expect for 400 euro a night hotel is ok, needs to be refurbished, wallpaper coming off the walls. we found a lady at reception very cold and unfriendly, she said she would try book a restaurant called Sissanou (michelin star) but... more

Booked a long weekend here in August, and wanted somewhere with a pool, so quite limited in Biarritz. Had to wait ages for check-in after rapid arrival from airport - about 15 euros and 10min in a taxi. Staff were particularly uninterested in when we could check in, so we just gave up and went for a walk and came... more

SERVICE The reception staff at the Mercure were very friendly and helpful. On one occasion, I asked the reception staff for directions to go from the hotel to the car rental at the airport (in order to return a car). The reception staff gave me clear directions. I didn't even think of asking, but the reception staff asked me if... more

Just returned from a lovely week in Biarritz with my girlfriend where we stayed at the Mercure Regina & Golf. The hotel was in perfect location for us, situated just off the town centre with a ten minute walk down the hill to the Grand plage etc. The building itself was beautiful and fitted in perfectly with the surroundings unlike... more

Cet sans conteste un bel hôtel mais l'état des chambres ( papier peint déchiré ) et de la salle de... more

tres bon acceuil personnel serviable, a l'écoute, more

Chambre vétuste peinture écaillée - papier peint déchiré Sanitaire sans VMC - Baignoire écaillée Porte Wc ne fermant pas Vue... more