Just returned from 4 days at the Regina. On arrival paid 20E for taxi from airport. Going back paid 1.20E on the number 6 bus which stops right outside the hotel. Reception /concierge / drivers all very friendly and helpful. Hotel sits atop a hill which makes the walk down to town very easy. However its a big hill back... more

I spent three nights at this hotel during the early part of October this year. I booked directly with the hotel and secured a special rate on the basis the accommodation is paid in full and is non-refundable. This hotel is rated **** and I think it provides the level or service and facilities that one would expect. The hotel... more

we booked a suite at hotel, we had a view of a busy junction which is not what you expect for 400 euro a night hotel is ok, needs to be refurbished, wallpaper coming off the walls. we found a lady at reception very cold and unfriendly, she said she would try book a restaurant called Sissanou (michelin star) but... more

Booked a long weekend here in August, and wanted somewhere with a pool, so quite limited in Biarritz. Had to wait ages for check-in after rapid arrival from airport - about 15 euros and 10min in a taxi. Staff were particularly uninterested in when we could check in, so we just gave up and went for a walk and came... more

SERVICE The reception staff at the Mercure were very friendly and helpful. On one occasion, I asked the reception staff for directions to go from the hotel to the car rental at the airport (in order to return a car). The reception staff gave me clear directions. I didn't even think of asking, but the reception staff asked me if... more

Just returned from a lovely week in Biarritz with my girlfriend where we stayed at the Mercure Regina & Golf. The hotel was in perfect location for us, situated just off the town centre with a ten minute walk down the hill to the Grand plage etc. The building itself was beautiful and fitted in perfectly with the surroundings unlike... more

tres bon acceuil personnel serviable, a l'écoute, more

Chambre vétuste peinture écaillée - papier peint déchiré Sanitaire sans VMC - Baignoire écaillée Porte Wc ne fermant pas Vue... more

L'hotel est idéalement situé en frontont de mer face au phare. Nous avions une grande chambre très claire avec vue... more