We really loved this hotel, location etc excellent, however we received several flea/bug bites while there. More

Well situated and clean, but room (contrary to the advertisement) was old-fashioned and dull with furniture that literally was falling apart and staff apathetic. No parking, so that was an extra euro per hour. IInternet not working (but that could be the fault of the internet provider). As we are going to be visiting Biarritz often in the coming year... More

The hotel manager was incredibly rude and sarcastic, i suspect he has something against British people despite my efforts to speak French. The rooms are shabby and ongoing diy is annoying as well as passing drunks. All in all a waste of money and my time. More

When we arrived at the hotel, we were very pleased with the location, which is very close to the beach and the main shops and bars. However when we rang the front doorbell, we were greeted by a very abrupt man who made us wait on the front step for several minutes while he was too busy to let us... More

We loved the Maison du lierre. It is idealy located and provided a friendly and comfortable place to stay but don't expect luxury or full service. I would definitely stay again if we go back to Biarritz. Stayed at the Maison du Lierre for 2 nights with my wife and 2 year old son. Our room was very comfortable and... More

We booked this at the very last minute and so did not have a lot of choice for accommodation in the town. We were pleasantly surprised by the hotel. It is conveniently located for the airport, train station, beaches, reastaurants and the town centre. We received a very friendly welcome and the room was well sized with a newish, if... More

We were desperate for last minute accomodation in Biarritz in August and booked this before reading the slamming reviews on TripAdvisor! The hotel is well situated in the centre of town and near to bus stops to the airport. Our first room was actually modern, fresh and clean and the staff were really friendly. However, the breakfast's overpriced at 10... More

Just back from a five day stay in the Maison du Lierre & having read the reviews we were really concerned about the hotel. However we were pleasantly suprised - our room (number 17) was spacious, similar in style to the photographs on the hotel website, & we had a very large terrace with table & chairs. We has specified... More

The location of this hotel is excellent. However, everything else about our stay was awful. As other guests have written, the website is very deceptive. The rooms we stayed in were small and terribly furnished, there were no views, the beds were small and very uncomfortable and the bath in our second bathroom was more like a shower cubicle. The... More