This hotel was amazingly charming and the staff were very helpful and pleasant. I am so glad that I was not turned off by the negative comments that I read on this site. I would have missed a truly unique experience. Yes, the hotel is old - it's from the 12th century!!!! Yes, it is difficult to drag your luggage... more

Having been to the restaurant a few years back and had enjoyed the meal we decided to stay one night on our return journey from the south of France. On booking in we were given a key to room 8 and advised that the room was on the second floor. The key didn't fit and so I had to go... more

I didn;t actually stay as I walked out as you will see. The entrance, an undercroft which was in total darkness, was perhaps a warning. You have to descend re 6 steep steps (no rails) to reach it. I knew that there was a spiral staircase to the bedrooms and had warned them that I had reduced mobility. OK they... more

As a frequent visitor to this fabulous medieval city, I decided to stay here because it is an ancient mansion in a quiet, beautiful area. Of course the stone stairs need a rope, it was built 800 years ago. My small room on top was excellent, with none of the aforementioned problems. The best part is the location. Although Beaune... more

When my wife, myself and two friends stayed in beautiful Beaune, France last month, we booked rooms for 3 nights at what was rated as a three star hotel. What a terrible mistake, what an over-rated 3 star dump. Not only were our rooms filthy, the steep spiral staircase was dark and dangerous. Had we not been mellowed by the... more

Not overly fussy with accommodation but beds soaked with urine, half empty ashtrays left in the room, stained and dirty carpets, filthy bathrooms and an overpowering smell made our stay miserable. The stairs had a rope to hold onto which came away from the wall as we touched it. The dimly lit corridor (in some places no lighting at all)... more

Le cadre est sympatique mais ne vaut pas 3 étoiles. more

Aucune insonorisation dans les chambres, on entend absolument tout ce qui ce dit dans les chambres voisines ! Salle de... more

a part l'acceuil rien ne va!j'avais reserve une chambre categorie superieure soit 150€ la nuit:a l'arrivee 80 marches a monter... more