We stayed with our 6 month old just for one night on the way to the south of France. The staff could not have been more accommodating to us, and the room was huge which meant sharing it with the baby wasn't a problem at all. They don't have a restaurant, but there a several within a stone's throw &... more

Very modern, large, clean rooms. They look like the hotel published room photos. Breakfast was standard but more than acceptable. Good value for money. Has secure underground car park which we used -easy to drive around, no difficult corners. EUR 8 per night. There was an issue with the aircon at the hotel on the weekend we stayed but i... more

This hotel is not far from the city centre and quite easy to find (google maps help a lot). The staff at the reception were really pleasant and when we got to our bedrooms (2 for 2 adults & 2 children) we found intercommunicating rooms which was great. The bedrooms were really big with nice bathrooms and separate toilet. There... more

Would like to comment firstly to reviewer Emmamarie regarding Troyes. I've visited the town on numerous occassions and its always been a pleasure to visit. Not this time though, the town had a surly feel which is difficult to define but was noticable. I put it down to being in the middle of a cold winter! To the positives, I... more

For a new build hotel, belonging to a chain, in the middle of a cinema complex, this Mercure was surprisingly good. We had an enormous room, an enormous bed, and the service was great. We both enjoyed our brief stay - and so did our dog! what's more, we benefited from a fantastic special offer, bringing the price down to... more

We booked here to stay one night on the way back from Provence. The welcome we had from the staff was superb and the rooms were found to be of good size, clean and very comfortable. The bathroom and seperate toilet in the bedroom were modern and very clean. The main toilets downstairs were some of the best I have... more

arrived on a late notice business trip at 2.30am and was surprised by the easy good humour of the night staff, even when I immediately lost my room key. The room is very large, with a well stocked mini-bar and modern tv. The bed was huge and the bathroom excellent. Breakfast was fairly average continental fayre. more

Very disappointed with Troyes. We arrived on a Sunday when most places were closed, including restaurants. However we managed to find one available restaurant which was packed out. The weather didn't help as it was raining so did not show Troyes in the best light. The hotel bar is also closed on a Sunday night - it would have been... more

This is the second time I stayed here; I went last year with the same two friends, and we all thought it was worth using for our second visit. If you use the Mercure Hotels' own website you can see a range of different rates for the same rooms and dates: cheaper ones are non-refundable, etc. If you book online... more