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Hotel Costes

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Traveller (376)
Dining (86)
Room & Suite (39)

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About

#847 of 1,849 hotels in Paris
Location
Cleanliness
Service
Value
Hôtel 5 Étoiles
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Taxi service
Meeting rooms
Spa
Baggage storage
Concierge
Shops
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Telephone
VIP room facilities
Private bathrooms
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Languages Spoken
English, French
936Reviews9Q+A59Room tips

Reviews
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Bedó wrote a review 16 Mar
Nicosia, Cyprus138 contributions36 helpful votes
We went for a cocktail business meeting. It turned quite fruitful. The service was immaculate. The waitresses very presentable. The hotel is gorgeous in its interior design. I had the Mai Tai cocktail and i must say, as a very particular customer, that it was one of the best i ever had. Keep up the good work.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Centre of Paris. Busy. Easier to be driven there than to drive there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 2 days ago
Dear Madame, Dear Monsieur, On behalf of the entire Hôtel Costes team, I would like to thank you for taking the time to share your impressions of your stay with us in the heart of Paris. It is a pleasure to hear that you were satisfied with your experience at our hotel. We hope to see you again soon, sincerely Roman Butler & Customer Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hupingzhang wrote a review 15 Mar
Munich, Germany281 contributions238 helpful votes
Hotel Costes is an In Place in Paris at an excellent location in rue castiglione close to place vendôme Trendy interiors and small cosy rooms Let’s say very small rooms! Reception was confused and not really professional. Three to five young ladies in miniskirts or tight dresses are standing around as lobby decoration but don’t attribute to lift up the service level. The service especially in the restaurant was not professional, arrogant and unfriendly. An absurd contradiction to the the outrageously expensive prices. The food was ok but not excellent. In relation to the hilarious prices it was actually quite poor. Pool was closed and noisy construction work was in progress .During the night you could hear the music from the basement. At the check out nobody asked about the quality of the stay or customer satisfaction. Not a word about hoping to welcome the guests again. Not even one friendly or charming comment. Only arrogant and annoyed attitude. Altogether a frustrating experience . I would recommend to hire a management with professional skills maybe from ecole. d‘hôtellerie in Lausanne .
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: A wouldn’t choose the hotel again
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 2 days ago
Dear Sir, Dear Madam, We are sorry to hear that you had a negative experience, that is not reflective of us, and we appreciate you taking the time to provide feedback. Hotel Costes takes reviews very seriously as it is our priority to ensure all guests receive an outstanding experience, while in a safe and welcoming environment. Please feel free to contact me in order to discuss further of your negative experience and to regain your trust. We hope to welcome you soon, Roman Head of Butlers and Guest Relations roman.petat@hotelcostes.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ivana wrote a review Feb 2024
9 contributions11 helpful votes
We write to express our profound disappointment with our recent stay at this hotel. We are long-time, loyal guests who have always enjoyed your establishment's amenities and service. However, our most recent visit left us feeling more than dissatisfied. Upon our arrival, we were informed that we had inadvertently booked an additional room, which was never confirmed by us. Despite this, we were charged for the additional booking and told that the Director, who was not present, would handle the situation. We are charged an additional 1000 euros for a reservation we did not make. We are feeling robbed and taken advantage of, with no one from the staff willing to listen to our concerns or provide a satisfactory resolution. Moreover, several of the hotel's amenities, such as the elevator and spa center, were not functioning properly. No one was available to assist us, which made us feel unsafe and uncomfortable. As loyal guests who have spent considerable time and money at your establishment, we expected better treatment and service.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kris M wrote a review Feb 2024
1 contribution
This is the first time I write review on Trip Advisor . As I am so disappointed, I stayed in this hotel a lot as we liked the ambience and were friends with owners . But yesterday I experienced something I never did in my life , I believe staff is covering a theft of my Cartier rings . Services are misogynistic and harassing . Never checked the cameras to resolve stolen 2 Carrie rings , instead humiliated me and would not release my luggage until I paid for the bottle of Champagne which was gifted to me first, and I never asked for it , we are wealthy and can pay for our own drinks . I was so shocked and delayed I missed my flight . I will report to police of course but it’s very bad service and unprofessional practices . Not to mention that in their Le Matignon Club , staff deals A class DRUGS TO THE CUSTOMERS which is disgusting. Highly do not recommend, and never be back .
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karen wrote a review Feb 2024
Glasgow, United Kingdom15 contributions6 helpful votes
Amazing, glamorous hotel. We loved the decor and general vibe. It’s so dark - no good if you’ve got a vision impairment! Wine and food were very good. Service very ordinary - didn’t have our very expensive Champagne topped up once. Had to work hard to attract attention for more bottles. A great one-off but I don’t feel the need to go again.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Bring a torch!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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portredo4 wrote a review Jan 2024
Paris45 contributions193 helpful votes
very disappointed. The room is super small and not very clean (i found some hair on my sheets). Also very noisy (you can hear the neighbours speaking). The hotel staff is rude. The breakfast is like a 2 stars hotel.. My first and last time here!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: don't go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 2 days ago
Dear Sir, Dear Madam, We are sorry to hear that you had a negative experience, that is not reflective of us, and we appreciate you taking the time to provide feedback. Hotel Costes takes reviews very seriously as it is our priority to ensure all guests receive an outstanding experience, while in a safe and welcoming environment. Please feel free to contact me in order to discuss further of your negative experience and to regain your trust. We hope to welcome you soon, Roman Head of Butlers and Guest Relations roman.petat@hotelcostes.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EnneriShaw wrote a review Dec 2023
London, United Kingdom2 contributions3 helpful votes
Dear Hotel Costes Management, As avid patrons of Hotel Costes, we have made it a tradition to visit each year during our trips to Paris. However, our recent visit has left us disheartened and reconsidering our loyalty to your establishment. To begin with, the closure of the lovely entrance on Rue Saint Honore was an unexpected inconvenience. Entering through Rue de Castiglione to gain access felt less inviting and took away from the charm we had grown to associate with your hotel. Upon entering, we were unpleasantly surprised by the new check-in process at the lobby reception, specifically for patrons seeking only a drink at the bar. The demeanor of the staff was particularly disappointing, as they exuded an unwarranted air of arrogance, as if we were intruding on their home. It is disheartening to note that the warmth and welcoming atmosphere we once cherished at Hotel Costes seems to have been replaced by an aloof and indifferent attitude. In addition to this, our interaction with the staff left us feeling as though we were being looked down upon as if our presence was an inconvenience rather than a welcomed visit. This shift in attitude has significantly tarnished our perception of Hotel Costes. Despite our attempt to make the most of our visit, the ambiance felt cold and the overall experience lacked the charm that drew us to Hotel Costes in the first place. We made a purchase of 300 euros worth of candles and room spray, but the regrettable encounter with the staff overshadowed any enjoyment we might have derived from our time at your establishment. Hotel Costes has held a special place in our hearts for years. Unfortunately, the recent changes and the demeanor of your staff have left us with no choice but to reconsider our future visits. I sincerely hope you take this feedback into consideration and work towards restoring the warmth and charm that made Hotel Costes a standout destination in Paris.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 11 Jan 2024
Dear Sir, Dear Madam, We are sorry to hear that you had a negative experience, that is not reflective of us, and we appreciate you taking the time to provide feedback. Hotel Costes takes reviews very seriously as it is our priority to ensure all guests receive an outstanding experience, while in a safe and welcoming environment. Please feel free to contact me in order to discuss further of your negative experience and to regain your trust. We hope to welcome you soon, Roman Head of Butlers and Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manolo K wrote a review Nov 2023
Ocala, Florida7 contributions3 helpful votes
Hotel Costes is run by filthy, rude, arrogant and disgusting staff who delude themselves that it is a privilege to use their services. Those cowards forgot they still have a hotel and bar thanks to the English speaking tourists they abuse. VISIT SOME OTHER COUNTRY, SOME OTHER HOTEL - They don't deserve your money.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 11 Jan 2024
Dear Sir, Dear Madam, We are sorry to hear that you had a negative experience, that is not reflective of us, and we appreciate you taking the time to provide feedback. Hotel Costes takes reviews very seriously as it is our priority to ensure all guests receive an outstanding experience, while in a safe and welcoming environment. Please feel free to contact me in order to discuss further of your negative experience and to regain your trust. We hope to welcome you soon, Roman Head of Butlers and Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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N M wrote a review Nov 2023
1 contribution
Hotel costses is a TERRIBLE hotel with expensive and tiny rooms — AVOID. I was suppose to stay here for 6 nights but upon checking in I found out the room /hotel had a STRONG incense smell. I could not breathe and could not fathom even staying the night but since they charged my credit card upfront for all six nights, i was told by their manager on duty ( very unhelpful and discourteous male) that evening that I should stay the night and hope for a refund of the other 5 nights the next day. Yes, BEWARE unlike most other hotels they take payment upfront! I didn’t sleep all night and had to open the window to breathe despite the 50 degrees Fahrenheit cold. I made it my priority the next day to speak to the management and they said they would refund me for the 5 nights. I honestly felt like something was sketchy about their mannerism ( and the fact that they took all 6 nights upfront when I checked into the hotel which is something I’ve never experienced at many other hotels worldwide). As such I insisted on having all the receipts and documentation. A week later and the refund still did not show up on my credit card so I emailed the hotel and spoke with Michael who kept reassuring me the refund has been processed. Fast forward 2 weeks later and the refund still hasn’t shown on my card. The hotel management keeps giving me the same answer everytime I email them. These people keep saying they’ve refunded me but the money still isn’t back on my credit card. There is something really sketchy going on here as refunds do not usually take this long to show up on credit cards. I really think that they have been deceptive and dishonest with the situation. I have asked them for documentation on their side showing that the refund has been processed but they have not provided this. I have NEVER had a refund taken as long as it has and this entire experience has compounded in how exceptionally awful Hôtel costes is. Additionally, the room was incredibly small. I had one full size suitcase which could not fit in the room. Their room was also really dimly lit and I, a female with 20/20 vision, could not see properly even with all the lights on. The room was stuffy and had no air circulation. In fact I had to call the hotel mechanic at 3am to troubleshoot the issue as I literally could not breathe. Even he could not properly navigate around the room due to how dimly lit it was. The hotel was not the 5 star luxurious hotel it advertised to be. I will be sharing my terrible experience with everyone of my friends, family and all of social media so that nobody has to experience the horrible time that I’ve had with hotel costes.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Do not stay here!!! Horrible hotel, awful rooms and bad management
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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charles g wrote a review Nov 2023
Quebec City, Canada37 contributions22 helpful votes
Romantic getaway with my wife. From the moment one enters the property , one feels cushioned in luxury. Lights are dim, beautifully decorated, wonderful smells and music. Rooms are amazingly decorated and cozy. Food very tasty and well presented. Service in the restaurant was a little rushed and mechanical but didn't take anything away from the offering. Decor in the entire property is jaw dropping.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roman Petat, Service clients/Réception at Hôtel Costes
Responded 11 Jan 2024
Dear Mr. On behalf of the entire Hôtel Costes team, I would like to thank you for taking the time to share your impressions of your stay with us in the heart of Paris. It is a pleasure to hear that you were satisfied with your experience at our hotel. We hope to see you again soon, sincerely, Roman Butler & Customer Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
hotel costes paris, costes hotel paris
LOCATION
FranceIle-de-FranceParisSaint-Honoré / Triangle d'Or / 1st Arr. - Louvre / Place-Vendôme / Louvre / Palais-Royal
NUMBER OF ROOMS
108
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HOTEL COSTES - Updated 2024 Reviews (Paris, France)

Frequently Asked Questions about Hôtel Costes
Which popular attractions are close to Hôtel Costes?
Nearby attractions include BAM Karaoke Box Madeleine (0.3 miles), 1st Arrondissement (0.3 miles), and Jardin des Tuileries (0.2 miles).
What are some of the property amenities at Hôtel Costes?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hôtel Costes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hôtel Costes?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hôtel Costes?
Yes, parking is available to guests.
What are some restaurants close to Hôtel Costes?
Conveniently located restaurants include Pur' - Jean-François Rouquette, La Cordonnerie, and Frog Hop House.
Are there opportunities to exercise at Hôtel Costes?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hôtel Costes have airport transportation?
Yes, Hôtel Costes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hôtel Costes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Costes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Costes offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.