The executive room was ok in terms of size but the carpet was a bit stained in places and there were marks on the walls in places too. I know this is the fault of guests and not the hotel but it doesn't look that great in an up-priced room - maybe a couple of rugs to cover up would... more

Our room was okay. This is not a 4 star hotel. The bathroom was cramped and a bit shoddy. This was our first European trip. We have stayed in much nicer hotels (4 star )in North America and Asia for the same money. In North America this would be a 2 star hotel. The staff was pleasant and helpful. The... more

The hotel staff were outstanding throughout our ten night stay in Paris. They were all very welcoming and helpful.. The room was clean and tidy. The bed was king size and very comfortable. The hotel is in an outstanding location - a quiet street very close to a main road with lots of shops/restaurants and the metro. We loved our... more

Stayed 3 nights with my 2 teenage children. Booked an executive room, but don't know what was "executive" about the room, smaller than most standard Holiday Inn rooms I ever have stayed in. The bathroom was tiny. Staff very friendly and helpful and breakfast was nice with a good variety of food. The hotel is located in a back street,... more

We stayed here for three days [then a trip to Bruges, Belgium], then back here for five more days. After several trips to Europe, this was the first time we chose an “American hotel chain.” Briefly put: we were DELIGHTED with the staff [incredibly friendly, knowledgeable, eager, and available at all hours]; the rooms [we had chosen a “superior” for... more

While not a very expensive option for Paris, this hotel worked out great in terms of the location and room quality. Do not expect a five star service, but you are not paying for it either. With some Paris know-how and independent sightseeing planning, this is an excellent choice. Nice breakfast too. more

While the rooms are clean, the hotel is a bit worn and needs a face lift. In addition to that, the neighborhood it's located in is not good. We didn't feel safe walking back to the hotel at night because of the neighborhood (far from the Opera) we had to walk through. How disappointing to be in Paris and not... more

Had a one night business stay here . A few comments: 1 Location-I was attending a conference at the Grand Hotel at Opera (expenses don't stretch to staying there ) -that was a 10 minute walk away-no problem really quite a pleasant walk down the main boulevards .The hotel is very well located for the metro with multiple stations within... more

We were stuck with the room with a leaky A.C. It took a day and a half for them to send the manager on duty to assess, then to send a technician to repair the A.C. This is unacceptable for the slow reaction and the mismanagement of the situation. What the manager should have done was to move us into... more