Let's begin with something good: the hotel location is perfect. Close to a metro and RER station enables you to go everywhere. The hotel itsself is easy to locate. However, the hotel is not keeping its promises. It is definately not a 3-star hotel, as advertised. The air conditioning (A/C) is not only working sub-standard, it is not working at... more

First off, we were supposed to stay at the Pavillion Louvre Rivoli because it was in a great location but they probably overbooked that so they sent us to a sister hotel at Saint Augustin. Not only did our shower not work, but we got switched to a room that was occupied and walked in on a very intimate moment.... more

Good points - clean,good sized room,good value(for Paris) breakfast,reasonable location,helpful reception Bad points - room decor a little faded,aircon ineffective which as it was a heat wave ment the windows had to be open = very noisy,sink and bath very slow to drain(reported this - no action taken),bizarre Italian running the restaurant - good food but wine overpriced and from... more

Everything about this hotel screams of much better days. The location is great, but that is about the best that can be said for it. Our bed was so old and worn the foam topper was actually crawling over the sides. The bathroom plumbing was leaky and when water was run into the basin, it poured out from the under... more

We stayed here from 4 july to 6 july as couple in our mid twenties. The hotel istelf is actually a 3* rated hotel, not the 2 which is listed on this website. We left Charles De Gaulle airport and were in the hotel in just under an hour. Really conveniently located, about 400m from Gare St. Lazare where all... more

After reading the reviews on this page, my boyfriend and I were quite nervous about our stay at the hotel. But as it turned out we had absolutely nothing to worry about. It is placed near several metro stations, which made it accessable via public transport, it took us a little under an hour to get there on a thursday... more

At check-in, the guy wanted to copy my ID card with my credit card: this is illegal and will prevent you from the usual insurance linked to your credit card in case of piracy, so do refuse this. Other hotels swipe the card to take a guarantee and this is legal, but not to photocopies. The, since I refused the... more

We got a decent price for a double room by Paris standards. Room and bathroom were large and clean and well lit. Staff was very friendly and spoke English. Location was excellent - less than 5 mins from Gare St Lazare train/bus station and St Lazare and St Augustin metro station. 10 mins to Champs Elysees by bus or metro... more

Very recently just returned from staying at the Pavillon Saint Augustin hotel. We stayed there for 3 nights and found our stay very pleasant. The room was very clean, spacious and even had a small balcony. It had everything we needed! The hotel staff were very helpful and friendly. Transport near the hotel was very good, Saint Lazare metro station... more