This is ten out of ten stuff. And who would have thought that a Mercure could be so good. The staff were great, the room - opening onto the garden - was small but perfectly formed, clean and comfortable as was the bathroom. The food was super. In two weeks in France this place scored highest and was cheapest on... more

We read some reviews of the hotel from this website and most were good. That said, the hotel surpassed our expectations. It's closer to la cité (the part that you want to visit, not that the rest of the town isn't nice) than you'd think - about 300m. The gardens are lovely and if you're luck enough, you might get... more

I had a 1 night stay here over the bank holiday weekend & liked it so much I returned for a another 2 night stay. I liked the 1st floor, garden side bedrooms where your doors open out onto a nice pretty expanse of cool garden. The rooms are spotless & the bathrooms modern if compact. Didn't try the restaurant,... more

The rooms in this hotel are small and fairly ordinarily furnished - nothing to write home about. The air conditioning was not working and as my room only had doors out to the garden which for security reasons I did not want to leave open all night - no windows to open - it felt sifflling and airless. I asked... more

After reading reviews on this hotel we decided to book for a weekend break. We were delighted with it,our room was small but clean,quiet and comfortable(lovely views as well).It's position for exploring Carcassonne and Le Cite was excellent.We don't normally eat in hotels,preferring to find a nice restaurant, but on this occasion chose to on the first night and thought... more

Been meaning to do this ever since we got back, 18 months ago! We stayed for a week. Frankly hadn't expected much from a chain hotel except a sort of antiseptic efficiency. Well, we certainly got the cleanliness and efficiency; room was pleasant enough ...BUT... (1) Staff were terrific! Courteous, helpful - and diplomatic about my French. A lot of... more

We only had one night at this superb hotel and would not hesitate to stay there again - I really wouldn't want to stay anywhere else in Carcassonne. It's only a few minutes walk from the old Cite. The staff are so welcoming and friendly and they all communicated well in English. There is a cosy little bar area with... more

We stayed here based on other peoples' reviews and weren't disappointed! We booked through an American website and got breakfast included in the room rate - and that room rate was very competative compared to booking direct with the hotel. Rooms are small but clean and adequate and the food at the hotel was superb. Having booked for a few... more

Hotel was excellent. Rooms clean and comfortable however they were a little on the small side but certainly adequate. Interesting to note that over 55's get a discount and one free breakfast! Hotel restaurant very good the set menu is excellent value for money, we do not eat meat and the fish alternative was superb. Reception and restaurant staff all... more