This hotel is perfectly located for a visit to Carcassonne.Secure barrier parking and just a few minutes walk up to the entrance to the Cite.Modern,light and very clean with great bathrooms and a lovely pool if you're visiting in summer!We booked through Expedia and got a really good price which included breakfast(normally added at 13euros/head!!) and then were given a... more

We stayed here for 3 nights mid week. 5 minute walk to La cite main gate made it a much cheaper option to the hotels within the cite . Pleasant, if small, room overlooking swimmimng pool, flat screen TV with BBC world plus Kettle etc. Very helpful; staff on desk. Did not eat in the hotel at all but a... more

We enjoyed three nights here, in order to visit Carcassonne - the old city - 5 minutes -perfect. We then found the petit train was ideal to travel cheaply down to the Bastide and the canal for a trip on the second Heritage Site in Carcassonne. The staff in the hotel were very efficient but always welcoming. The only downside... more

Just outside the gates of Carcassonne Cite - so location perfect. Newly refurbished swimming pool was a very pleasant bonus. The hotel is immaculate with large rooms and huge beds. Busy hotel but added to the atmosphere.. Had a lovely meal on the last night and the restaurant is really lovely (and busy) and had a great atmosphere. Just watch... more

Nice hotel, modern and clean rooms, but could not get served at the bar. The French people who came in afterwards got served though! We waited 30 minutes and walked out. We would have walked right out of the hotel had we not prepaid!! more

We spent two nights here - one at either end of a week in France. The location was very good - 5 minutes walk from the busy medieval city but nice and quiet. Our first room was very nice but a bit small and no minibar (no drinks machines and no shops nearby so managed to buy water in hotel... more

A nice enough hotel and parking is included in the price. But watch out, there are a few snags. Whatever you do don't eat in their restaurant! The maitre d' has an ego problem to say the least. The waiters, while well-meaning and pleasant, are untrained and clearly very temporary staff. It took three goes to get the dish I... more

We stayed for 2 nights in the Mercure Carcassonne, paying €120 per night B&B. The buffet breakfast was fine, with multiple hot & cold options. The restaurant serves dinner, but we didn’t try it for an evening meal. It’s possible to eat out on the terrace. The service in the hotel was professional and friendly. There’s a free internet terminal... more

The pool and garden is now finished and is very pleasant Internet access is free ~ ask at recepption If I had a grumble, it is that they start to clear the breakfast buffet at 10.00 on the dot more