The Montsegur hotel is a low quality hotel, far from the old city center and with no flexibility nor support to solve any customer issue. I won't come back and I do not recomend it. breakfast is not exceptionnal and expensive.

The Hotel Montsegue is small and charming with great staff. We stayed there one night before our Gite was available having stayed in Carcassonne once before in the medieval cite. The rooms are small(ish) but clean and as other reviewers have remarked the bathroom is a bit dated but all works very well. The hotel provides free Wifi which is... More

Stayed in room 26 for one night. It was a very hot day (36C) and the old air con unit in the room just wasn't up to the job of cooling down our very small room. The room and especially the bathroom/toilet was extremely dated - looks like it hadn't been touched since the 80s/90s. The bathroom was tiny and... More

My wife and I stayed in the Hotel Montsegur for 2 nights while in Carcassonne to see the old walled city. The hotel is centrally located yet not in an overcrowded area. The heritage and old world feel makes a stay comfortable and relaxing. The breakfast room was a wonderful place to converse with other travellers and added to our... More

This charming, very French hotel (small rooms) is well situated for strolls through the pedestrian part of the city. Twenty minutes to the train station and Canal du Midi passing cafes and shops along the way. Charming and anxious to please staff adds to the ambiance. A car is a must for exploring the area and the Hotel's car park... More

My wife and I stumbled upon this hotel after a long day of driving and just wanted to rest, so we weren't very particular. What we got was a very small room with bordello wallpaper and thrift store furniture being passed off as "antiques." The bed was soft and lumpy. The bathroom barely adequate. How this hotel managed to get... More

We stayed at the Hotel Montsegur for two nights, and would stay with them again on a future visit. The staff was friendly, and allowed us to use their refrigerator, opened our wine bottle, and gave us glasses. They provided directions and recommendations to restaurants. It was convenient that they had on-site parking (note that the parking spaces are small).... More

We stayed at the Hotel Montsegur on October 9, 2011. Prior to making the booking, we read through reviews left prior to the hotel's renovation. Bottom line... disregard the bad pre-2011 reviews. The Montsegur is great value for the money and we strongly recommend it. A similar room at a hotel in Paris would easily be 300 Euros+++. The room... More

We styed at Hotel Montsegur with 3 kids (11, 7, 2) on July 10th 2001, and we had a very pleasent stay. We were welcome by the lady at the front desk who were very friendly and helpfull. All the staff members we meet during our stay were very friendly and willing to help. They also spaek english and that... More