I travel to Lourdes every year, and every year I stay at the Jean d'arc. The staff are kind and considerate and the atmosphere inviting and warm. The hotel itself is ideally located, but for me it's the comfort of the rooms that I look forward to at the end of the day. Their bar is wonderful too, very plush... more

I had a terrible experience at this place. It is in my opinion third world standard, I have seen nicer hostels. The staff were very rude and the owner was even ruder. THey have no incentive to be nice to customers as thay are mostly booked through agents. THe food was vile and several people were sick after it. They... more

Stayed at this hotel for three nights in May. Came from the states and was with a group of retirees. Stayed at this hotel on the recommendation of a veteran traveler to Lourdes. On the plus side, the hotel is located close to the grotto and this was the primary focus of our time in Lourdes. Expected to have our... more

I have been travelling to Lourdes every summer for 11 years. I have stayed in a number of 3* hotels during that time and the Jeanne d'Arc is the best. The staff really make it! Very friendly and always happy to help, they are great with children! The food is very nice and the rooms are as good as you... more

I was with a group of 22 people but we were on a pilgrimage from the Armagh archdiocese. Our room was very clean and of a good size. However in the bathroom there was no shower curtain or hook to hang the shower on. This lead to the bathroom floor getting soaked as the shower itself was very powerful!!! The... more

The Hotel Jeanne d'Arc is a typical 3* hotel for Lourdes. Nobody goes to Lourdes expecting luxury rooms or cordon bleu food. That said, the Jeanna d'Arc will not disappoint! It is the third Lourdes 3* hotel that my wife and I have stayed in and it was the best so far for food. The staff are willing to help... more

ci siamo trovati benissimo, veramente ottimo il servizio, tutto molto buono. da riprovare l'esperienza. more

Sono stato con un gruppo dal 14/5 al 18/5 per il PMI. Il trattamento è stato veramente buono sia per... more