We stayed in a Privilege room on 4th May then a standard room on 5th May which was more to our liking. The "Privileges" comprised a Nespresso machine but no kettle (and we only wanted tea), complimentary soft drinks which we did not want, an I-pod dock and towelling robes. Next time we will book a standard room which does... More

Quite good - a standard Mercure, which hotels are often used by the tour companies we use. Room clean, bed comfortable and room easily accessible. Lift a little small for use by a tour party all arriving at once. Breakfast good ( once we got used to the coffee maker ), but room rather on small side when a lot... More

The only good thing about the hotel is the location and also staffs are friendly. Rooms are so small. No view of rooms from the west side. And also noisy hotel. Poor sleeping quality and poor breakfast. For a short stay it could be fine if the the price is reasonable.

An excellent hotel in the heart of Lille. It is situated behind the Opera House and most importantly walkable from both Lille Flandres and Lille Europe railway stations. It is very comfortble and has very friendly staff. I would recommend it to anyone !!

Firstly, the location of this hotel is absolutely excellent. Around the corner from the main plaza, across the road from a couple of decent bars and restaurants; there simply cannot be many better hotels in Lille in terms of location. The staff were polite (if not overly friendly) and the hotel well-presented, clean and comfortable. Some have complained of the... More

We visited Lille for the New Year and stayed at the Mecure Lille Centre Opera. Upon arrival we were told that our rooms were not ready and to return at 2.30 (half an hour after check in). We dropped our bags and went for a wander and returned at 3.00. We were told that the rooms were still not ready... More

Having knowingly booked a 3* hotel at admittedly quite late notice, my expectations prior to arrival were low. However, I must say I was pleasantly surprised by the Mercure Lille Centre Opera. The old building is beautiful and the staff who greeted us at the reception desk were very pleasant and helpful (and kindly tolerated my attempts to remember my... More

The hotel has an ideal location in the centre of the old city, and although an old building has a modern design inside. The room we stayed in was cramped - only just enough room is get around the bed but did have a small balcony overlooking the opera square. We did not like the design of the bathroom, which... More

This hotel is housed in a beautiful building in the very center or Lille. While I was there, construction works were going on, including a strong paint smell throughout the lobby. Reception desk was not very friendly - formal with a light touch of attitude - and the guy that took care of the - improvised - bar was simply... More