As has been commented previously, whilst the location is perfectly centred and ideally positioned for most of the city's historic sights, access by car would be a nightmare without GPS assistance. Ours was a "superior" room which overlooked the splendid cathedral, it was comfortable but rather jaded and the carpet was in need of cleaning - perhaps a sign of... more

The front desk staff, especially Ludivine, were fantastic! Helped us with travel changes, that came up unexpectedly, to our tour of Normandy. We loved this hotel so much that we added an extra night there at the end of our trip. The location couldn't be better for exploring the Old Town on foot. The hotel is no more difficult to... more

Stayed here for 1 night whilst travelling further south in the car. Checked in late. Had booked a twin Non Smoking and got a double that seemed like people had been smoking in. As we were tired put up with it. Bed not the best. Nice balcony with view of Cathedral. Despite being next to the lift not too noisy.... more

It took a while to find; the map of our GPS is not the most recent and it seems a lot of the streets in that area have been turned into one-way recently. There are however signs pointing to the hotel, and once we found those it was a breeze. Located right next to the cathedral in the old center... more

perfectly located when travelling by car for a two days visit to rouen city center efficient receptiondesk staff modern clean room more

Trying to navigate the small streets around the cathedral to find the Mecure garage is a nightmare. However, arrived successfully and shown a good clean spaciousroom on the 4th floor. Location is very central and good. However, breakfast was truly awful - buffet style with 5 staff standing around when we arrived at 9:10am. When I pointed out there was... more

Second time in the hotel. The first one was much better. The most surprising thing was that all the power sockets but one worked were switched off together with light. Just imagine a surprise when in the morning you see your mobile, camera battery, etc full discharged. Everything else was OK. more

Great service; beautiful rooms; requires that you put a stiff card (like the room key or a gift card) in the slot next to the door to turn on the power for the room; bring 220V converter plug (2 prong) if you need to use curlers or cell phone charger; garage under hotel has VERY steep and narrow lanes, but... more

I went back to Rouen with my family a week ago and have still to find a decent hotel in this town. The Mercure Centre is not the one ! The rooms are on the smallish side and basic but clean though you'll have to squeeze under the shower if you are over 6 ft. The hotel is in the... more