If you are driving through France from Calais, it's a convenient stop right next to the E402, without having to go into Rouen. Room was comfortable and well equipped. There's nowhere else to eat nearby and they must know that. Menus start at 29 Euros. Food was nice enough, but not worth that. Service was appalling. We waited 40 minutes... more

I booked this hotel thinking it would be literally 'a few minutes' out of the city centre as the web site described, but it wasn't! The hotel said the taxi fare would be 10-15 euros into Rouen, but it was 24! Quite a lot of money bearing in mind there was no way the hotel could be walked back to,... more

Hotel was OK. It's a hotel for tourists with a car, but otherwise is difficult to reach. It appears to serve tour groups who arrive on a bus as well. Internet connection worked fine. Beds were soft. Staff was friendly more

We have used many Best Westerns in UK, France and USA. Unlike the previous reviewers, during our recent 48 hr visit, we found this hotel comfortable, welcoming, clean and very quiet. Not many of the staff had very good English, (the receptionist did) but you are in France - how good is your French? Restaurant food was excellent - on... more

We almost always stay in Best Westerns and usually have good luck but I would NOT stay here again. We had 2 rooms and both were not lit well and small - but we try to remember this is a European hotel not American. They did have refrigerators but one of them did not work. Our room also had a... more

This is a very medicore motel in a a difficult location to find out of town. Since you are not near anything you will probably end up eating your meals there. The food was okay but nothing special. We had two rooms here which were run down and we were glad that we were only staying one night. Out of... more

Booked a room at La Berteliere via the Best Western Web-Site Reservations for Sunday 18 January 2004. The hotel's web page states it has two restaurants which are open daily and gives the times for both lunch and dinner. I made a deliberate point of checking this before booking. We arrived early evening on the Sunday only to be told... more

confort du,lit tres moyen l'interrupteur a la gauche du lit est situe beaucoup trop loin pour etre atteint quand on... more

Acceuil déplorable à la limite de la politesse deux restaurants annoncés mais Bien qu'arrivé à 18 h pas de service... more