The welcome was wonderful. We hadn't booked but were able to get a room - after driving in circles around the one way system. The price is much better than the other hotels; it is very well situated and the staff are very friendly. The local restaurants were pointed out to me on a map and categorised by food type,... more

Arrived at the hotel and they denied all knowledge of the booking which had been made a month earlier. They had spare rooms anyway so we were able to check in. The room was very jaded and smelt musty although to be fair the bedding was reasonably clean. The bathroom was extremely smelly and also cramped. On the plus side... more

We stayed here on a short break in Rouen, not our first choice, but other hotels were already booked.On the plus side the staff were friendly and helpful, the room was quiet and the beds clean and comfortable and the hotel was within walking distance of Rouen town centre. Unfortunately the room and hotel decor was very dated and a... more

I had read a couple of reviews before booking this hotel, and could only find it listed on venere.com, so finally 'bit the bullet' and took it. The price was far less than other hotels in the area and we liked the idea of off-street parking. We had troubles finding the hotel as there were no directions when we booked.... more

This was a lovely, above average, simple, family run hotel. The staff could not have been more accommodating, the room was great with a lovely ensuite & French telly, hotel centrally located yet in a little quiet street off the main road. Breakfasts weren't brilliant, the usual buffet but no cold meats or fruit salad although sachets of hot chocoate... more

sale vetuste, accueil déplorable, rien ne marche, personnel désagréable et voleur. Alors n'y allez surtout pas. more

L'accueil et le service sont assurés de 7 h 00 à 22 h 00 par une équipe dynamique toujours attentive... more