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BEST WESTERN Hotel de l'Arbois

3.0 of 5
97 rue du Docteur Albert Aynaud | La Duranne, 13857 Aix-en-Provence, France
Hotel amenities
BEST WESTERN Hotel de l'Arbois
Ranked #25 of 66 hotels in Aix-en-Provence
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96 reviews from our community

    Trip type
Traveller rating
    19
    50
    12
    10
    5
Date Rating
Turin, Italy
Top Contributor
103 reviews 103 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 May 2013

The hotel is nice and the reception/service outstanding.Very good breakfast (a little bit expensive),good rooms (but the hair dryer doesn't work and even if advised they don't do anything because in the week end no maintenance available).Cleaness of rooms acceptable , good quality of the furniture and of the sleep. But the hotel is in a very periferic area, difficult... More

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Watertown, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 October 2012

I can't stress enough how great the young people at the front desk wwere to us. Everyday I would tell them where we were going and they would get us a address for my GPS.Very friendly and always smiling.The restaurant was very good also.It was alittle out of town but being close to the highway made up for it.Two thumbs... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 September 2012

We were very happy with the personnel and the hotel rooms and lay out. The pool was very nice and kept well. Overall, I was extremely impressed with the hotel overall so have chosen to join the Best Western Membership club.

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Review collected in partnership with Best Western

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 August 2012

This hotel is not quite as good as their fabulous picture, but I loved it because it is simple and straightforward and has nice wide hallways and good rooms and bedding and there is always someone there willing to help you in English. Cute little pool and nice indoor and outdoor restaurant seating. They were very good and honored the... More

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Bordeaux
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 27 June 2012

I stayed here because the 4 star hotel I usually use was full. What a nice surprise. This hotel is much better than the 4 star down the street! The entire hotel is new and modern. The room was nicely appointed and perfectly clean. The bed was very comfortable and the air conditioning worked well while being silent (huge plus).... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 June 2012 via mobile

- the location is 10 min far from the city center Aix en Provence. Good for travelers who would like to drive around Provence like us. - very good breakfast. A lot of options... - very helpful staff. - adequate room-comfort. - improvement needed for dinner menu and service-speed (probably not enough number of staff)

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Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 31 March 2012

Stayed at this hotel on Thursday March 15, 2012. The receptionist was very sweet and helpful when we checked in on the morning of the 15th and the rooms were clean as were the toilets. The two complaints I have of this hotel are: Firstly, it is quite far from the city centre, so you definitely need a car, which... More

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hotelarbois, Responsable réception at BEST WESTERN Hotel de l'Arbois, responded to this review
6 April 2012

Dear Sir or Madam, First of all and on behalf of the Hotel Manager, I thank you for this feedback but, in the mean time, I apologize for this inconvenient. In the past, we used to deal with customers asking for a corkskrew for a bottle of wine: as we got a bar and a restaurant, we decided to leave... More

Bridgend
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 28 November 2011

A nice hotel for the price with friendly staff. The room is clean and modern with a nice shower. As usual there is a lack of decent English TV channels but as I was not there to watch TV this hardly mattered. The outdoor pool area is nice if a little compact. Breakfast we ok, not a massive buffet, but... More

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CGA8, Responsable réception at BEST WESTERN Hotel de l'Arbois, responded to this review
1 December 2011

Dear Mr. J., Allow us first to thank you for taking the time to provide us with your feedback. Your opinion matters to us and be sure we will take your remarks into consideration to improve our quality of service. Our team members do their best to reach your expectations and reach the highest level of satisfaction. In regards to... More

Trikala
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 24 September 2011

Nice hotel but you have to take the autoroute to be there so in my opinion a bit far and difficult to find. The staff were very polite and helpful ; free wifi and free parking are also a plus

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Austria
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 12 September 2011

very comfortable, clean with cosy bedding. staff very friendly and helpful. bathroom was ok... free wifi and parking. the pool is quite nice too. minus: breakfast! don't pay for that, go somewhere else instead.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Hotel de l'Arbois

Address: 97 rue du Docteur Albert Aynaud | La Duranne, 13857 Aix-en-Provence, France
Region: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 66 hotels in Aix-en-Provence
Price Range: ££
Hotel Class:3 star (3*)
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BEST WESTERN Hotel de l'Arbois
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