Essentially this is like a student hall of residence, rather than a full service hotel. Yes, it is centrally situated and relatively inexpensive, but there is no room service or even regular bed turning, while the breakfast area consists of a few chairs and a coffee machine. The rooms are basic and cheaply furnished, although adequate for a day or... More

After very satisfactory experiences in 5 previous stays at other Citadines locations, we were extraordinarliy disappointed in Citadines Parc Chanot in Marseille. While the bed was good and the location perfect for the Exhibition Center at Parc Chanot, there is little else positive that can be said. The apartment was basically filthy and no cleaning equipment was available: no vacuum,... More

Just a day into my stay, I think this is one of the good places to stay. Do not expect room service. This is actually an apartment. It has a mini kitchenette, a hall and bedroom. For a single person this is more than enough but if you are a family, may not be the greatest of the places. I... More

It is actually apart hotel with small apartments instead of rooms. It is very convenient for longer stay. I stayed there for 2 months. Apartment was nice, with living room, very small kitchen, bathroom, separate toilet and one bedroom but spartan decoration. There was a small balcony in-front of living room. It is an older hotel, recently renovated. This hotel... More

We stayed in this hotel for 3 nights and wished we had stayed in another hotel. For Euro120/night, it was not worth it although it has many amenities such as a kitchenette, living room and a separate toilet and bathroom. We chose the hotel because it looked nice on their website and it was more affordable than other hotels situated... More

We stayed here for 12 nights. We booked from a freecall number in Australia which went to a Singapore call centre. Sep 10 (12n): Old and dirty. Good location for Parc Chanot. 4 Metro stops to CBD. Kitchenette. AC. Carpark extra. Laundry EUR5/wash and 4/dry closes 8pm & only 1 machine. EUR107pn. Neighbouring rooms seemed to have too many people... More

Clean, in a good location near metro station and Parc Chanot. However, if you are arriving outside of the opening hours of reception it is quite annoying to check in. We had a mix-up wth keys due to this system. Staff were helpful in fixing this. Overall good stay.

The Citadines Marseille Prado Chanot is very convenient for attending conferences at the Le Parc Chanot/Palais de Congres complex, which are less than 700 m from the hotel. There's a firestation and a hospital across the street but noise was never an issue (except the one night that someone in the hotel had a party on their balcony). The staff... More

The Citadines is hands-down the worst hotel experience of my entire life. I am here in France for summer school and the hotel was booked by one of the professors at the school in Marseille. Upon arriving, I quickly realized that the room which they said fit 3 people, did not, in fact, fit 3 people. It was tiny. I... More