The hotel is in a great location - right at the heart of the vieux port. Shame it has no bar or real reception area and is above a McDonalds. The service was fine - much easier if you are able to speak French (fair enough). The lifts smelt of drains, but apparently drains are a general problem in the... more

We booked the cheapest room for 3 that they had, knowing we would have no view. However we were pleasantly surprised at the size and quality of the room. We had a skylight but the room was still rather dark but the bright modern bathroom made up for it. We loved being on Vieux Port and the staff was very... more

We stayed in Marseille for 3 nights, 2 of which in this hotel. Because we stayed there over the weekend, we got a great deal. Sure, the room wasn't facing the Vieux Port at that price, but it was big, really comfortable, with all the amenities of a good hotel. Reception was helpful and booked restaurants for us, and the... more

Travelling in a group of 9 ladies we stayed at the Tonic Hotel just for one night. There was a mix up with the reservation when we first checked in but the staff were very pleasant and soon sorted out the problem to our satisfaction. The room was spacious, clean and comfortable and had a very nice bathroom. We were... more

Really an awful surprise finding a very tiny room, without any view. the clim was not working and even if it was in may and not so hot outside the room temperature was very high. The bath was blocked. And people prefer to have their own talk more than giving you some advice. No need to go there. Expensive for... more

Whilst the hotel is impersonal - no real reception/social area - it depends if you want somewhere to sit and relax - there is lots to offer outside the hotel so not a necessity.Its ideally located for walking to the shopping area, around the harbour and many restaurants. The room was clean - we has a port view, these rooms... more

The hotel was in a good location, right on the harbour front. The room was large with a luxurious bathroom. Quite a walk from the train station, about 20 mins, although all down hill, not great when walking back up!! As expected from a 4 star hotel in France more

We booked this hotel through Eurostar and stayed for one week. The hotel was extremely clean, the room of a reasonable size and the air-conditioning very satisfactory as the temperatures out side were in the 80/90s. However although the desk staff were very helpful, the hotel was quite impersonal. No bar, or general seating area. One just came in through... more

Though at first enterence into the room it looked spacious and modern, a big dissapointment was the bathroom, which agin looked modern with jacuzzi but.....the big but is there were two shower heads, and whilst you were able to set one of them to work the tap itself was not working, it was difficult to switch between the shower heads.... more