I have just returned from Alpha Hotel Annecy feeling very disappointed. I felt the web site I booked my stay with was misleading as I was led to belileve that the hotel was in a good location close to amenities. Every day I had to take a bus into the town centre. Although it only cost 1 Euro the buses were not regular and the journey took about 40 mins. Also the last bus was at 7.30 pm and a taxi cost 30 Euros so staying out late is very expensive.

On arrival at the hotel staff attemped to charge me for my stay although I had already paid and had the confirmation voucher to prove it. This was very difficult because the staff did not speak any english whatsover.

My room was a nice size and very clean but had no fridge or tea making facilities. The only time hot drinks were available was at breakfast. The hotel has no bar and the reception closed at 9pm which I found very inconvient. There was no room service just a vendi ng machine by the front door.

When I... more