- Accommodation at the Mercure Chamonix Centre: from January, 2 to January 4, 2012. Upon arriving at the hotel on the afternoon of January, 2, I was informed that the hotel was full and there were no rooms available, despite the reservation has been made and authorized payment by credit card on May 21, 2011, ie over six months in... More

Location is great. Right by train station Nd bus hitch is key since chamonix is the opposite of ki-in, ski- out. Stayed for new years wkd. Room was in main bldg an facing mont blanc with a balcony. Tough to beat that! Room was newly redone and great - plush carpet and wood panelling had a nice cozy feel which... More

This hotel contributed to the worst travel experience I have ever had in 20+ years of traveling: 1) Horrible service: the front desk was absolutely dreadful, unhelpful and down right rude. Everytime I spoke with them it felt as if I was distracting them from more important things, e.g., surfing the web. They responded with short and annoyed responses even... More

This hotel has a very convenient location - initially we were allocated a room in the annexe which was very dated - small room - small bed - only room for 1 bedside table - cupboards really in poor state internally - the large bathroom was very grim - very institutional. The telephone was in need of a decent clean.... More

1. Excellent location, right next to the bus & train station; 2. Hotel building & amenities not 100% ready for occupation by fare-paying guests: discarded carton boxes on the corridor; TV channels not properly tuned; and in-room telephone not working throughout my two-night stay from check-in to check-out despite reporting the problem on three separate occasions on the first day... More